Engineering Manager

Role Overview

As the Engineering Manager – Order Management System (OMS), you will lead the design, development, and evolution of a large-scale, distributed eCommerce platform that processes high transaction volumes and complex integrations. You’ll guide a full-stack engineering team, ensure system scalability and resilience, and foster a culture of ownership, technical excellence, and collaboration.

Key Responsibilities

• Own the full product lifecycle — from conceptualization, architecture, and design to implementation, deployment, and maintenance of OMS and its integrations.

• Lead and mentor a team of 10+ engineers, driving delivery excellence and technical growth across backend and frontend development streams.

• Architect and scale distributed systems capable of handling large volumes of orders, inventory updates, and third-party data exchanges.

• Drive eCommerce integration strategy, including marketplaces, ERPs, WMS, payment gateways, and 3PL systems, ensuring robust data synchronization.

• Take technical ownership of backend and frontend components — from database schema and API design to UI architecture and performance optimization.

• Establish and enforce engineering best practices, including coding standards, CI/CD, observability, and security compliance.

• Be hands-on when required — contribute to code, review critical modules, and troubleshoot complex production issues.

• Ensure high availability, scalability, and data integrity, embedding performance and security into every design decision.

• Collaborate cross-functionally with Product, QA, DevOps, and Customer Success teams to align technical delivery with business priorities.

• Drive team recruitment and development, conducting technical interviews and building a strong engineering culture.

What You’ll Bring

• 12+ years of overall software engineering experience, with 4–5 years of hands-on Ruby on Rails (RoR) backend development.

• Proven experience in building and scaling distributed, event-driven systems handling high transaction volumes.

• Strong Angular experience, leading teams that deliver rich, responsive web applications.

• Deep understanding of eCommerce and OMS domain concepts — order lifecycle, inventory, shipments, returns, and partner integrations.

• Expertise in PostgreSQL/MySQL schema design, query optimization, and performance tuning.

• Familiarity with RESTful APIs, webhooks, and integration patterns for external systems.

• Experience with cloud platforms (AWS preferred) and CI/CD pipelines for continuous deployment.

• Demonstrated success as an Engineering Manager or Technical Lead, mentoring engineers and managing delivery across multiple modules.

• Passion for building reliable, secure, and performant systems that deliver measurable business impact.

• Excellent communication, organizational, and problem-solving skills.

• Strong sense of ownership, self-motivation, and growth-oriented mindset.

Nice to Have

• Experience with microservices, asynchronous job processing, or message queues (e.g., Sidekiq, Resque, RabbitMQ).

• Exposure to SaaS or multi-tenant architectures.

• Familiarity with containerization (Docker) and monitoring tools (Grafana, ELK, Prometheus).

• Understanding of API versioning, rate limiting, and data consistency patterns.