Engineering Manager, SRE

Autify Tokyo 1 day ago

engineering

| Global Market for QA

Markets are changing rapidly, and there is a demand for quick software releases. Agile development has become mainstream; on a global scale, 92% of developer teams adopt agile development, 71% of which aim to release at least once a week. With such a rapid cycle, manual verification is too time-consuming, and there is an urgent need for automation. Our services can solve these critical challenges and make our clients a competitive advantage in software development. QA’s global budget is said to reach over $1 trillion. We are rapidly expanding our service reach internationally to win this vast global market.

| About Us

Autify, Inc. is a San Francisco-based startup that was founded by the first Japanese team to graduate from Alchemist Accelerator, one of the top accelerators in the US. With the mission to empower people’s creativity through technology, we have been offering an AI-powered automation platform aiming to eliminate the test phase.

Since 2019, we’ve been providing our AI-powered nocode test automation product and have grown the team to 100+. Our next move is to double down on GenAI. As we have been investing in AI and helping customers’ software quality since 2019, we know how to best utilize GenAI in software QA. With that, we have recently launched our new product, Genesis, a GenAI agent for software quality assurance.

| About This Role

Job Purpose

Autify has successfully delivered no code QA automation solutions focused on the Japanese market for years. We are seeking an experienced Engineering Manager to lead our Japanese market No code team as well as supporting our cloud infrastructure management duties. In this role, you will collaborate with cross-functional teams to align project goals, mentor engineers, and drive innovation, making sure our products are stable and reliable. If you have a strong background in software engineering, site reliability and exceptional leadership and management skills, join us to shape the future of technology.

Responsibilities

Ensuring the team has the tool and expertise required to fulfill its core mission on our main product

Manage the operational sustainability of our production deliveries, including infrastructure, service procurement and third party provider management Facilitate the team’s ceremonies and remove blockers and impediments to support your team's day-to-day operations.

Provide visibility on your team needs, as well as the department infrastructure status, through reporting on the different metrics established with the head of the department and the team.

Support the product team in delivering fast and high-quality business value.

Be driven to enable cross team improvement on infrastructure stability, performance and cost with the help of other team’s experts.

Identify the different architectural and technical debt challenges, and plan their improvement accordingly.

Build relationships with your reports, support their career development and motivate members in achieving the team goals.

Empower the engineers and maximize the team's productivity by setting goals, performing evaluations, and utilizing data to improve operational workflow.

Required Qualifications

Ability to communicate and work in English

Over 3 years of Engineering management experience

Over 5 years of experience designing and supporting software development, backend implementation experience is a plus.

Over 2 years of hands-on experience with infrastructure management and cloud platforms (AWS preferred)

Experience in building and maintaining infrastructure using container management services such as Docker and Kubernetes

Understanding of monitoring and observability tools (New Relic, Datadog, Sentry, etc.)

Knowledge of incident management and on-call practices

Experience with certificate management and PKI infrastructure

Nice-to-Have

Experience working at a SaaS startup company

Have an understanding of QA practices, especially test automation

Desired personality traits

Empathetic to customers needs, no matter if the customer is internal consumer of the platform, or external user of our products

Able to rapidly change directions and priorities of work in line with the company goals

Selection Process

1. Hiring Manager interview (VP of Engineering)

2. EM technical assignment

3. SRE technical interview – 60 min

4. Engineering manager interview – 45 min

5. HR interview – 30 min

6. Reference check

*Work in progress to shorten the process to 5 steps

| About the Engineering Team

Our Team

Autify's engineering team is international, with more than half of the engineers being foreign nationals and all developers being English speakers. We have a good culture where members respect each other's backgrounds. Since we have two products, Autify for Web and Autify for Mobile, our development engineers are divided into two teams corresponding to each product. We have about 30 front-end, back-end, and technical support engineers who work closely with engineering managers, product managers, QA managers, designers, and machine learning engineers. The product manager is in charge of the general roadmap. The product manager develops a rough roadmap and works with the engineers and designers on the details of each feature and bug fixes before implementation. Depending on the size of the feature, we appoint a feature lead from among the engineers to be in charge of the project and give them the discretion to make technical decisions.

Our Development Process

We create a ticket about what kind of function we will develop. In some cases, the product owner creates it based on user feedback; in other cases, each team creates bugs and investigation requests directly.

The development cycle consists of one Sprint, which takes two weeks. Development tasks are assigned during the planning stage on the first day of the Sprint, and we hold a daily standup meeting to check the overall progress and any problems. (If there is a time difference, it is done at lunchtime).

We review code on GitHub. After the review, the merged branches are automatically deployed to the staging environment, and E2E tests are performed (which Autify does itself).

After testing on the integrated branch, it's deployed to the production environment. Deployment is done several times a week as needed. We also hold sprint ceremonies like Sprint planning, feature refinement and sprint retrospective sessions. The developer will demonstrate the developed function to all employees at the end of the Sprint in the Sprint Demo.

Tech Stack

- Backend: Ruby, Ruby on Rails, Go

- Frontend: JavaScript, TypeScript, React, Redux, Styled Components

- Machine learning: Python, PyTorch, Kubernetes, GPT-4

- Database: PostgreSQL, Redis

- Test: Appium, Selenium, WebdriverIO, Puppeteer

- Infrastructure: AWS, Docker, Terraform, Packer, MacStadium, GoogleCloud

- Monitoring: Datadog, New Relic, Sentry

- CI/CD: CircleCI, GitHub Actions

- Source code management: GitHub

- Project management: Jira

- Misc.: G Suite, Slack, Notion, Gather, Zoom, Miro, 1Password, Mixmax, Calendly, etc.

| Employment Conditions

Employment Status

- Permanent employee (Full-time)

- Probation period: 6 months after joining the company (conditions are the same as permanent employment)

Work Location

- Tokyo office or Remote in Japan

Work Hours

- Full flextime time

Note: The determination of working hours (start and end times) must be made to the extent that one's own duties (including guidance and supervision of subordinates) are properly performed and that there are no obstacles to work in terms of coordination and communication with other employees.

Bonus

- Twice a year

Holidays/PTO

- Complete a five-day workweek system (National holidays, Year-end and New Year holidays, etc.)

- Unlimited paid time off

Benefits

- Equipped with various social insurance

- Regular health checkups

- Stock option

- A laptop PC will be rented when joining the company

- Remote work allowance

- English learning support