Entry Level Customer Service Representative
As a Call Center Customer Service Representative, you'll:
- Work in our call center, wear a headset, and talk to
customers who call you over the phone.
- Help customers with their accounts. People call us because
they have billing questions, are having product and service trouble, need to
upgrade or downgrade their accounts, or want or need to buy products. We're
here to help them.
- Listen, understand, and take quick action. Like all of us,
customers just want someone to listen and help get their problems solved.
You'll do both.
- Stick to your schedule, show up for work on time, and get
engaged with our company's culture and activities. The more you invest in your
career, the more it gives back to you.
Qualifications
Requirements:
You're qualified if you:
- Are at least 18 years old.
- Have a high school diploma or GED.
- Are legally eligible to work in the United States.
- Can use a computer and navigate the web.
- Have a naturally positive attitude.
- Love to help people.
- Are ready to be part of a team and contribute to Afni's
success.
- Can pass a criminal background check.
Additional Information
Our Global Family
We hire interesting, passionate, and diverse people in the
United States and the Philippines. There are about 6,000 of us and we come from
different countries, cultures, and backgrounds. Our individual
differences makes working here interesting and makes us a strong
company. Our collective passion for helping people and creating
exceptional customer experiences is what brings us together. We’ve been at
it since 1936 and thrive in an ever-changing world by staying eager to innovate
and trying new things.
When you join Afni, we will:
- Instantly make you part of our global family of diverse
people focused on making really good customer experiences happen.
- Start you off with an hourly pay, above the minimum wage.
- Give you ways to earn more every single month through
bonus and incentives.
- Show you a clear path and provide the tools you need to
earn more responsibilities and promotions.
- Offer you the benefits you'd expect, plus some surprise
perks you'll love.