Estate Office & Operations Manager

Get to Know the Role

Grab is looking for an experienced Estate Office & Operations Manager to join our team. You will manage and optimize Grab's physical workspaces for all Grabbers and also our partners. The scope includes leasing matters, routine maintenance, and the coordination of support services and resources. This role is crucial in ensuring a conducive and efficient workspace for the business. Reporting to the Head level, you will work onsite in our BSD Office. We may ask you for occasional travel to different facility locations across Indonesia.

The Critical Tasks You Will Perform

Facility and Asset Management:

• Review and monitor estate overall data, including budget forecasts and utility reports.
• Oversee security and cleaning services across multiple locations.
• Conduct & Review regular stock Opname (inventory) of assets and manage salvage operations.
• Ensure an accurate reporting of facility maintenance activities.
• Do regular Facilities Inspections and Planned-Preventative Maintenance.
• Understand and be able to implement QHSE and ISO.
• Work with multiple departments, including Fleet Operations, Procurement, and Corporate Security, to ensure smooth operations.

Financial Management:

• Monitor and review monthly OPEX and CAPEX reports.
• Manage regular monthly TOR (Terms of Reference) based on budget for OPEX (Operational Expenditure) and CAPEX (Capital Expenditure).
• Handle monthly invoice reports and ensure budget usage aligns with forecasts.
• Monitor the SOP implementation and maintain the governance.

Operational Excellence:

• Ensure implementation of agreed SOPs (Standard Operating Procedures) and review their effectiveness.
• Conduct regular 5S checks and provide refreshment sessions for departments/sites with most findings.
• Review tenant, signage, and communications pool.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Civil, Mechanical Electrical, Facilities Management, Building Management, Real Estate Management, or a related field.
• Minimum of 5 years of experience in estate management, facilities management, or a similar role.
• Have experience building and maintaining car pools.
• Proficiency in English
• Quick response, proactive, and high sensitivity to see the problems
• Financial knowledge with experience in budget management and financial reporting.
• Excellent project management skills with experience managing large-scale projects.
• Proficiency in using project management tools and software.
• Experience managing facilities in a multi-location setup.
• Knowledge of 5S methodology and its implementation.
• Familiarity with the use of Gantt charts for project management.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

About the Company

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.