Executive Assistant & Workplace Operations, EMEA
Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.
We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.
About the Role:
We are seeking a proactive and highly organized Executive Assistant with workplace operations experience to be the foundational support for our London-based team and the Go-to-Market (GTM) organization. This hybrid role balances 75% Executive Assistant support for our GTM leaders with 25% Workplace Operations as we establish our first UK office.
The ideal candidate is a strategic self-starter who excels at juggling multiple priorities, thrives in a fast-paced environment, and is eager to own the operational excellence of our new London hub, which will initially be based in a serviced office (e.g., WeWork, Industrious). This role requires exceptional organizational skills, a high degree of professionalism, and the ability to manage a diverse range of administrative, executive support, and workplace management tasks.
What You'll Do:
Executive Assistant Responsibilities (75%)
Provide comprehensive administrative support to some of our GTM leaders, including complex calendar management, coordinating internal and external meetings across different time zones, and managing domestic and international travel arrangements.
Act as a professional liaison between executives, team members, and external stakeholders, ensuring effective communication, follow-up, and timely information flow.
Assist in planning and executing company events, offsites, meetings, and team-building activities, both locally and internationally, partnering closely with the executive team.
Manage and prioritize multiple tasks and projects with a keen attention to detail and a high level of accuracy.
Handle highly confidential information with absolute discretion and maintain an impeccable level of professionalism.
Contribute to the overall efficiency and effectiveness of the GTM team by identifying opportunities for process improvement and implementing innovative solutions.
Workplace Operations Responsibilities (25%)
Serve as the primary point of contact and manager for all operations within our London serviced office location.
Be main point of contact with office service provider.
Ensure the office is welcoming, fully operational, and compliant with local health and safety standards, handling everything from managing supplier relationships to coordinating necessary workspace adjustments.
Manage office budget, inventory, and procurement of supplies, equipment, and services for the London team.
Coordinate onboarding and offboarding logistics for new and departing London-based employees, ensuring a seamless experience.
Foster a positive and collaborative office environment by coordinating local team connection points and serving as the culture champion for the new office.
Lead the coordination for potential future office scaling and relocation efforts as the company grows in the region.
Work closely with Workplace team based in SF to align on quality of service and amenities.
What You'll Bring:
3 - 5+ years of experience in an executive support role, preferably in a fast-paced startup or tech environment, with demonstrated experience supporting GTM or business leaders.
Prior experience that includes office management, workplace coordination, or facilities support is highly desirable. Experience managing an office within a serviced office/co-working space is a plus.
Exceptional organizational and time management skills, with the ability to prioritize, handle multiple competing tasks, and rapidly pivot as priorities shift.
Strong attention to detail, highly organized, proactive, and responsive.
Intellectually curious and committed to continuous learning and collaboration to improve how we work.
Excellent written, verbal, and interpersonal communication skills, demonstrating cultural awareness and professionalism when interacting with international stakeholders.
Proficiency in Google Office Suite and other productivity tools such as Slack, Notion, Coupa, Navan, and Zoom, with an enthusiasm to learn and use new tools. Light experience with Salesforce, Seismic, and Catalyst is a plus!
Strong ability to create impactful presentation materials and reports.Ability to think proactively and take initiative, anticipating the needs of executives, the team, and the office.
Serve as a trusted partner, demonstrating unwavering integrity and impeccable judgment when handling proprietary and confidential data.
Must be based in London and have the ability to work from our serviced office a minimum of three days per week (e.g. Tuesday, Wednesday, Thursday) to ensure effective office management and team presence, with potential for increased presence as required.
UK Employee Benefits at Ironclad:
Private Medical & Dental insurance, covered at 100% for you and dependents
Life assurance and Income Protection
Generous leave policies, including parental leave, medical leave, and compassionate leave
Family-forming support through Maven for you and your partner
Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
Standard pension contribution scheme
Regular team events to connect, recharge, and have fun
And most importantly, the opportunity to help build the company you want to work at
Candidates must have the unrestricted right to work in the United Kingdom.
US Full-Time Employee Benefits at Ironclad:
100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off - take the time you need, when you need it
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events to connect, recharge, and have fun
And most importantly: the opportunity to help build the company you want to work at
**UK Employee-specific benefits are included on our UK job postings
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.