Executive Exchange Project Manager

Are you someone who makes complex things look effortless? Who cares just as much about the strategy behind an executive dinner as you do about the place cards on the table? Who sees every interaction with a senior leader as a chance to learn something that makes us smarter as a company?

If you light up at the idea of orchestrating premium experiences for senior leaders at the world's most influential companies, and you're just as excited about what happens after those experiences — the insights captured, the relationships deepened, the value created — do keep reading.

About Mentimeter

Over 300 million people have used Mentimeter to participate, engage, and make better decisions together. Now we're building something deeper.

Our ambition is to become the operating system for how leaders lead, educators teach, and facilitators run their sessions. To get there, we need to understand the people who shape how the world's largest organizations communicate, learn, and make decisions. Not from a distance, but up close.

Executive Exchange is how we do that. It's a strategic function that brings together premium education, intimate executive communities, and deep relationship building with senior leaders at our most important customers. The goal is mutual: we help them become better leaders, and what we learn from them helps us build a better product and service offering for everyone.

This role is at the center of it all.

The role

As Executive Exchange Project Manager, you'll be the operational owner of the entire Executive Exchange function. That spans two areas:

The Executive Academy, where we run certification courses and masterclasses grounded in cognitive neuroscience and designed for genuine behavior change. And the Executive Community, which includes Curiosity Club dinners, Advisory Boards, and The Shift, our flagship multi-day conference for senior leaders.

You'll turn strategic direction into flawless execution: owning the master calendar, coordinating stakeholders across the business, and ensuring every touchpoint reflects the premium standard our most important customers expect.

But this role goes beyond logistics. Every dinner, every course, every interaction with a senior executive is an opportunity to learn: about their goals, their challenges, how they use Mentimeter, and what they need from us next. A core part of your job is making sure those insights don't stay in a notebook. You'll build the systems and habits that turn what we learn into actionable intelligence for our Customer Success, Product, and Marketing teams, so they can strengthen relationships, improve our offering, and create more value for these customers.

This is not a supporting role. You own workstreams end-to-end, operate with high autonomy, and are directly accountable for the operational quality of everything we deliver to senior executives at our most important customers.

What you’ll do

• Own the master calendar, production timeline, and logistics for all Executive Exchange programs and events
• Project manage Curiosity Club dinners, Advisory Boards, and The Shift from planning to follow-up
• Coordinate Executive Academy certification courses and masterclasses: enrollment, participant communications, scheduling, venue and tech setup, materials, and certificates
• Build and maintain strong, energizing relationships with Customer Success making and our own senior leader, making it easy for them to engage their accounts in our programs, respectively
• Capture what we learn about participants, their organizations, and their needs, and turn it into structured intelligence that helps Customer Success build stronger relationships, helps Product calibrate our roadmap, and helps leadership make better decisions about where to invest
• Manage engagement data, CRM accuracy, and reporting dashboards
• Own the quality of every participant touchpoint: invitations, landing pages, emails, follow-ups, and event experiences
• Continuously improve operational playbooks as the function scales from pilot to platform

Who we believe you are

You're a senior operational leader who combines sharp project management with genuine warmth and premium taste. You see the strategic picture and execute the details with equal confidence.

You don't just manage logistics. You care about the experience, and you care just as much about what happens after. You're the kind of person who thinks about how a dinner conversation becomes an insight that strengthens an account relationship, or how a certification course participant's feedback can sharpen our product strategy. You understand that premium experiences are a means to something bigger: lasting, trust-based relationships that make our customers more successful and our business stronger.

You’ll thrive here if you…

• Have proven experience managing premium events, executive programs, or customer marketing in a B2B enterprise environment
• Have a track record of owning complex, multi-stakeholder initiatives end-to-end
• Are a natural relationship builder, especially with internal teams like Customer Success and Marketing 
• Have strong taste and quality instinct: you know what premium looks like and won't settle for less
• Are highly organized and detail-obsessed, while keeping the big picture in view
• Communicate and write confidently in English at a level suited for executive audiences, whether it's an invitation, a post-event summary, or an account intelligence brief
• Are comfortable building systems and processes from scratch in a fast-moving environment
• Are curious about how AI tools can help you work smarter and deliver more personalized experiences at scale
• Get energized by the idea of building an ecosystem that creates real value for customers and drives commercial growth, not just running great events

Bonus points for…

• Background in community building or executive exchange programs
• Experience with modern CRM systems and event platforms
• Ability to analyze engagement data and produce clear, actionable reports

Your impact

Within your first year, you’ll have:

• Delivered a full calendar of Executive Academy certification courses, masterclasses, executive dinners, and community events, all at a world-class standard
• Built the operational backbone that lets Executive Exchange scale: playbooks, systems, feedback loops, and stakeholder rhythms
• Become the trusted operational partner for Customer Success and Marketing across Executive Exchange
• Played a direct role in growing Mentimeter's impact with the executives who shape how the world's largest organizations communicate, lead, and learn

Why Mentimeter

• Join a strategic initiative with direct C-level visibility and impact
• Work on a beloved product used by over 300 million people
• Profitable, fast-growing international scaleup with a strong culture
• Competitive compensation and benefits, including pension contributions
• A healthy perspective on life balance
• Access to leadership programs and continuous professional development

This is a dynamic role in a fast-growing area of our business. As Executive Exchange scales, the role will evolve, and you'll play a key role in defining its future.

If you don't tick every single box, apply anyway. We want someone who's ready to build something meaningful with us.