Federal Customer Account Representative
Company Overview
Hexagon US Federal is a proxy-governed subsidiary of Hexagon AB providing an ever expanding portfolio of Hexagon Technologies to U.S. Federal Government organizations, including defense and intelligence agencies to meet a variety of mission requirements. With our unique capabilities and experience we transform state-of-the-art commercial technology into mission-specific solutions for our customers, partnering with them to solve their most challenging problems.
Quick Hits
Employees: 200
Operating Locations: Chantilly, VA (HQ); Huntsville, AL; Lanham, MD, and other client sites across the US
Role Overview
The Federal Customer Account Representative supports the Federal field sales organization while serving as a key point of continuity for assigned customer territories. This role focuses on pipeline support, customer engagement, post-sale coordination, and ongoing account health—helping ensure a consistent, high-quality experience for federal customers throughout the account lifecycle.
This position works in close partnership with Federal Account Executives, partners, and internal delivery teams to support growth, retention, and customer satisfaction.
Key Responsibilities: Field Sales & Account Support
Key Responsibilities: Inside Sales Activities
Key Responsibilities: Customer Success & Account Continuity
Qualifications: Required
Qualifications: Preferred
Key Skills & Attributes
At Hexagon US Federal, we prioritize a secure and thorough hiring process. Be aware that we will never extend an employment offer without a careful review and interview process, and all official communications from our representatives will come from a verified Hexagon US Federal email address, never requesting upfront fees or sensitive information. The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Required Security Clearance: None
Travel: 10%
What we will provide in return:
- Competitive health care plans with savings accounts
- Dental and vision plans
- 401k with 100% company match up to 6%, with immediate vesting on company match
- Life and disability insurance
- Learning Management System with robust offerings
- Tuition Reimbursement Program
- Flexible working arrangements where possible
- 13 paid holidays per year
- Veterans’ focused Employee Resources Group with regular educational sessions and communications
- Leadership Development Program with multiple learning options
Hexagon US Federal is an Equal Employment Opportunity Employer. We comply with all applicable federal anti-discrimination laws and provide reasonable accommodations for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and need an accommodation due to a disability, you may use the following email address, hr@hexagonusfederal.com and/or phone number (703) 264-5600 to contact us about your interest in employment with Hexagon US Federal.
All qualified applicants will receive consideration for employment without regard to protected veteran status, disability status, or any other protected class covered by federal, state, or local law. Hexagon US Federal participates in E-Verify.
At Hexagon US Federal, we prioritize a secure and thorough hiring process. Be aware that we will never extend an employment offer without a careful review and interview process, and all official communications from our representatives will come from a verified Hexagon US Federal email address, never requesting upfront fees or sensitive information.