Field Engineer - Mexico City
Introduction
Slip Robotics is a pioneering Series B startup in the field of robotics and automation. We specialize in developing state-of-the-art autonomous mobile robots designed to revolutionize the logistics and freight industries. Our cutting-edge technology focuses on automating the loading and unloading of semi trailers, enhancing efficiency, safety, and reliability. Our current clients include the most well-known automotive and e-commerce companies who are using SlipBots to move cargo every day.
Job Description
We are seeking a highly skilled and experienced Field Engineer to join our dynamic team in Cuautitlán, Mexico . This role involves contributing to the deployment, support, and monitoring of our robotics fleets at customer sites. As a Robotics Field Engineer, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.
Responsibilities
- Travel to customer locations in Mexico for on-site installation of our cutting-edge robotic systems.
- Provide comprehensive training to users on the functionality and operation of the robotic solutions.
- Collaborate closely with customers to gather feedback on system operation and contribute to refining operating models.
- Offer technical troubleshooting assistance to on-site technicians, aiding in resolving challenges they encounter.
- Conduct training sessions for new technicians, ensuring they are well-equipped to handle the robotic system.
- Create and maintain detailed supporting documentation for standard procedures, empowering technicians to handle various scenarios effectively.
- Proactively monitor dashboards to identify potential technical issues and dispatch timely support as required.
- Compile and analyze usage metrics, providing valuable insights to both internal and external stakeholders.
Requirements
- Bachelor’s degree in a relevant engineering field such as mechanical, electrical, or computer science
- English language proficiency
- Knowledge of autonomous robotics system architecture and related components
- Hands-on experience designing, building, and debugging electro-mechanical hardware from industry experience or project teams
- Proficiency in electrical, mechanical, and software diagnostic tools
- Strong communication and interpersonal skills
- Excellent deductive reasoning and analytical skills
- Ability to troubleshoot and work independently and as part of a team
- Willingness to travel.
- Comfortable with hands-on work (lifting up to 25kg/standing for long periods).
Benefits
- Innovative Environment: Work with cutting-edge robotics shaping the future of logistics.
- Collaborative Team: Join a talented, passionate team where your ideas matter.
- Career Growth: Expand your skills in robotics and automation with global impact.
- Meaningful Work: Contribute to technology transforming industries worldwide.