Is the Field Technician role at Mellongroup remote?

The Field Technician role at Mellongroup is an on-site position located in Ljubljana, Ljubljana, Slovenia.

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Field Technician

MellongroupLjubljana, Ljubljana, Slovenia1d ago

Mellon Systems and Services d.o.o is a subsidiary of Mellon Technologies and a member of the Mellon Group of Companies. Mellon is committed to delivering specialized technological solutions and value-added services to major financial institutions and organizations with strong consumer transaction businesses, such as retail banks, public utilities, telecommunications providers, and large private companies. Mellon Systems and Services d.o.o is a newly established company in Slovenia

Mellon Systems and Services d.o.o seeks to hire a field Technician – Core Banking Equipment (EFT/POS, ATM & Related Systems)

Core Objective:
To install, maintain, and service core banking equipment such as EFT/POS terminals, ATMs, and related hardware/software solutions across customer sites.

Responsibilities:

Perform on-site installation, servicing, and repair of banking and payment-related devices (e.g., EFT/POS terminals, ATMs, kiosks).
Visit customer premises as needed to resolve technical issues.
Act as the main point of contact between Mellon and end-users, ensuring high levels of customer satisfaction.
Update Mellon’s Service Management systems with job progress, resolution details,
Export and deliver status reports to Customers
Provide assistance and support to other team members when required.

Requirements

High school diploma or a technical degree in electronics, electrical engineering, computer science, or a related field.
Problem-solving mindset with patience and attention to detail.
Excellent communication and interpersonal skills is a must.
Computer skills, with the ability to diagnose and resolve basic hardware, software, or networking issues is an advantage.
Working knowledge of Microsoft Office applications is a plus.
Valid driver’s license with a clean record.
Fluency in English (written and spoken) is an advantage.

Benefits

Excellent working conditions
A people-oriented organization which fosters professional growth
Training and development opportunities
Competitive compensation
Multinational working environment

Join Us:

If you're passionate about technology, customer service, and working in the field with innovative banking products, we’d love to hear from you!

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