Regional Director of Client Partnerships - New England
Role: Regional Director of Client Partnerships – New England
Location: USA – New England
Job type: Full time, Permanent - Remote
Why QS?
At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.
It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.
Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.
At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.
We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.
As a Regional Director of Client Partnerships, this is what you’ll be doing:
We are seeking a dynamic and experienced individual with a deep understanding and extensive network within the Higher Education sector. If you have experience working at a USA university, with a vendor serving the sector, or within a regulatory body, and are passionate about creating meaningful partnerships, this role is for you.
As a Regional Director of Client Partnerships, you’ll have the opportunity to take ownership of your own portfolio of clients, driving operational and consultative sales activities to meet both your personal and the company’s revenue goals. Your role will involve a balanced mix of account management, strategic outreach, and client acquisition, allowing you to provide a truly personalised and high-impact experience for our university partners and clients.
Role responsibilities
- Collaborate with a talented, experienced team to develop an innovative communications strategy, reaching prospective clients via phone, email, webinars, and other digital channels to drive client acquisition.
- Take charge of your own portfolio, meeting a personal revenue target through a blend of account management and acquiring new clients.
- Maintain detailed, up-to-date records of client interactions within our CRM, ensuring a personalised experience that reflects client preferences and needs.
- Share best practices and work closely with cross-functional teams to continuously enhance the client experience.
- Contribute to the creation of dashboards to track the effectiveness of your efforts in line with key performance indicators (KPIs) and revenue goals.
- Leverage your entrepreneurial mindset to scale your client base, developing new strategies to support the sales team in driving client acquisition.
- Any other duties that fall within the scope and purpose of the role.
Key skills and experience
- A deep network within the Higher Education space in the USA New England region.
- Established relationships with University leaders, including Admission Directors, Deans, and Recruitment Leads, as well as industry influencers.
- Experience working with regulatory bodies, associations, or vendors serving the Higher Education community.
- A thorough understanding of domestic and international recruitment strategies, particularly in the higher education sector.
- Expertise in digital recruitment products and their value propositions.
- Strong sales process experience, including pipeline and opportunity management, forecasting, territory and account planning, and building lasting client relationships.
- Proven experience in sales, business development, admissions, or recruitment.
- A Bachelor’s degree is required, and a Master’s degree is preferred.
- Familiarity with CRM systems and a data-driven approach to your work.
- Excellent communication skills with the ability to build strong relationships.
- Comfortable with the Microsoft suite.
- Willingness to travel domestically to attend conferences and client meetings.
- Self-motivated, goal-driven, and eager to contribute to the success of the team.
Please note, if you don't meet all the criteria but believe you have the skills and passion to thrive in this role, we encourage you to apply.
So, who are we and what do we do?
QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.
We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.
Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.
Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.
With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?
We take investing in our people very seriously.
Outside of the standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:
- Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
- A focus on welfare which is led by our global wellness team, with mental health first aiders globally
- Access to a variety of diversity and inclusion initiatives and groups
- Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
- Support for volunteering and study leave
- Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
- Options to join our outstanding global Mentorship programme
Like what you’ve heard? Great, apply now!
As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.
Equal opportunities
QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
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