General Manager - Investment Operations & Administration
About Netwealth
Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.
Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.
But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.
If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth.
The Opportunity
Netwealth has created a new General Manager - Investment Operations and Administration,a critical role at the heart of how we deliver accurate, timely and scalable investment administration.
This is a senior leadership role with broad remit across complex operational domains where no two days look the same.
You'll lead teams responsible for administering all facets of our Wrap and Super products from an investment perspective, including domestic and international operations, corporate actions, asset administration and tax and technical. You'll also lead the end-to-end administration through our managed accounts service, from model establishment and maintenance, through to mandate monitoring, client and asset transfers, order execution and fee deductions.
With four direct reports, you'll provide strong direction to leaders and teams, develop depth of capability, and ensure the function can respond quickly and effectively to business growth, regulatory change, system changes and evolving client expectations.
You'll be responsible for;
Owning end-to-end operational performance across Investments Operations and Managed Accounts
Ensuring stability and operational discipline, including controls, reconciliations and exception management
Driving efficiency and stability through smarter processes, automation and risk reduction
Overseeing operational readiness for technology releases and major system upgrades
Building leadership capability and reducing key-person dependency across teams
Representing Operations at senior levels, including client engagement, stakeholder partnerships and board reporting
About you
You're a proven operations leaders who combines breadth (you can span multiple operational domains) with the ability to go hands-on into the detail when required. You're pragmatic, balanced and known for building stable, high-performing teams that deliver consistently, even in complex, time-critical environments.
Skills and experience you'll bring:
Senior operations leadership in complex platform or custody environments; experience across IDPS, super, wrap platforms, custodians or similarly high‑consequence operating models.
Breadth across Investment Operations and Managed Accounts; comfortable leading across trading‑adjacent operations, corporate actions, reconciliations, tax, exceptions and managed account activity — without losing balance or focus.
Strong product, systems and regulatory understanding; solid working knowledge of investment and superannuation products, taxation impacts and operational risk.
Proven ability to lift operational effectiveness; a track record of improving efficiency, tightening controls and embedding scalable, repeatable processes.
Leadership that builds depth and resilience; known for developing leaders, setting clear standards and reducing key‑person dependency.
Executive presence and stakeholder credibility; confident operating with senior stakeholders and representing Operations in internal forums, client conversations and third‑party engagements.
Life At Netwealth
At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.
We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.
Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.
We offer benefits designed for your wellbeing and personal development, including;
Family-friendly support: Paid parental leave and a fully funded school holiday program
Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services
A vibrant culture: social events, trivia nights, and corporate sports
Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group
Community Impact: Paid volunteering and our Netwealth Impact Group
We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.
If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.
Need adjustments during the recruitment process? Contact us at people@netwealth.com.au
Apply now and help us shape a brighter financial future!