Global Customs Specialist

KlearNow.AI is on a mission to futurize global trade. Our patented AI and machine learning platform digitizes and contextualizes unstructured trade documents to unlock real-time shipment visibility, drive smart analytics, and provide critical business intelligence—without the hassle of complex integrations.

We empower supply chains to move faster, work smarter, and make data-driven decisions with confidence. With operations in the U.S., Canada, U.K., Spain, and the Netherlands—and aggressive growth plans underway—we’re scaling a global platform for the future of logistics.

To empower people and optimize processes with AI-powered clarity.

We’re building a team of bold thinkers, problem solvers, and storytellers. As part of our high-energy, inclusive workplace, you’ll challenge the status quo of traditional supply chains and help shape a more transparent, intelligent, and efficient world of trade.

Whether you're a product innovator, logistics expert, or marketing storyteller—your work at KlearNow.AI will make a measurable impact.

Global Impact: Be part of a platform live in five countries and expanding rapidly.

Fast-Growing SaaS Company: Work in an agile environment with enterprise backing.

Cutting-Edge Tech: AI-powered customs clearance, freight visibility, document automation, and drayage intelligence—all in one.

People-First Culture: We invest in our team’s growth and well-being.

Make Your Mark: Shape the future of trade with your ideas and energy.

The Global Customs Specialist is responsible for the precise entry, validation, and analysis of confidential data and documentation to support business requirements. Operating within the KlearNow.AI digital platform, this role combines technical knowledge of customs import requirements with high-efficiency data management to support automated, tech-enabled data operations.

Documentation Review: Validate shipment documents, including Commercial Invoices, Packing Lists, Bills of Lading, Arrival Notices, and various Certificates ensuring all data is accurate for specified business rules.

Data Entry & Integrity: Perform high-speed, accurate data entry of shipment details into KlearNow.AI systems within strict time limits to prevent processing delays.

Compliance & Technical Input: Input and verify Harmonized Tariff Schedule (HTS) codes and ensure consistency with product descriptions and regulatory requirements.

Discrepancy Resolution: Identify and flag deficiencies or errors in shipment document packages; research and obtain missing information from customers or other business partners to resolve issues proactively.

Reporting & Analysis: Compile and analyze shipment data to generate reports, maintain digital records, and ensure data integrity across all transactions.

Stakeholder Communication: Coordinate professionally with customers, internal teams, and other business partners to facilitate timely shipment processing.

Security & Confidentiality: Strictly adhere to internal data security policies and maintain the confidentiality of sensitive customer and shipment information.

Education: Diploma in Supply Chain Management, International Trade, or a related customs program preferred; equivalent experience will be considered.

Experience: 1–3 years of experience in customs brokerage

Technical Knowledge: Familiarity with customs import rules, regulations, and import processes.

Communication: Excellent verbal and written English communication skills for professional interaction.

Technical Skills: Proficiency in MS Office (especially spreadsheets) and web-based data programs; ability to learn AI-driven platforms quickly.

Operational Agility: Strong attention to detail, accuracy, and organizational skills, with a proactive approach to resolving documentation issues.

Shift Flexibility: Willingness to work in rotational shifts aligned with North American operations and to support weekend and holiday coverage as required, with appropriate weekly days off.

KlearNow.AI is a digital customs clearance platform designed to streamline and simplify import and export processes. We use AI/ML technology to automate and digitize key logistics activities, providing businesses with an efficient, transparent, and cost-effective solution for international trade.

Join our vibrant and forward-thinking team at KlearNow.ai as we continue to push the boundaries of AI/ML technology. We offer a competitive salary, flexible work arrangements, and ample opportunities for professional growth.

We are committed to diversity, equality and inclusion.

If you are passionate about shaping the future of logistics and supply chain and making a difference, we invite you to apply.