Group Head of Retail Media

takealot.com, South Africa's leading online retailer, is looking for a high-performing Group Head Retail Media  to join and lead the Retail Media Space in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

The purpose of the role is Strategic development of the Retail Media Advertising department, scale the Retail Media business to boost company profitability overall, and  stay ahead of emerging opportunities and market trends to develop strategies and gain market share.

This position reports to the Group Executive: Advertising

Your responsibilities will include:

Growth and Strategic Development:

• Refine and develop Retail Media strategies alongside team leaders.
• Scale the Retail Media business to boost company profitability overall.
• Develop and implement commercial strategies aligned with company objectives for growth.
• Strategic development of the Retail Media Advertising department.
• Stay ahead of emerging opportunities and market trends to develop strategies and gain market share.
• Bottom-up Budget planning for business as usual and growth initiatives in collaboration with other senior key stakeholders.
• Executive-level client management experience: meet with strategic high-level suppliers, sellers and agencies.

Team Management and Leadership:

• Build a world-class Retail Media Sales & Operations team.
• Recruit, manage, mentor, and performance-manage business development and client service teams.
•  Experience in scaling a business and managing high- performance teams.

Performance and Revenue Management:

• Meet sales performance and revenue targets and manage sales strategies.
• Ensure accurate progress recording & forecasting through utilization of the CRM system.
• Oversee sales performance, understand challenges, and implement solutions to address challenges
• Establish and maintain SOPs for Sales and Operations to ensure effective and high-performance campaign execution.
• Implement and incorporate routines of regularly tracking NPS and other quality KPIs ensuring customer satisfaction and retention.
• Focus on customer satisfaction, portfolio growth, and retention.

Cross-departmental leadership:

• Cross-departmental alignment on campaign initiatives (Black
• Friday etc).
• Leverage data and insights to optimize campaigns and services.
• Oversee campaign strategy, including costing strategic high- value campaigns and ensuring profitability.
• Optimize pricing strategies for advertising solutions.
• Exposure to media strategy, campaign planning, and measuring investment performance/yield.

Cross-functional Collaboration:

• Collaborate across multiple teams to create and maintain efficient collaborative processes (marketing, retail buying, BI data, legal, finance, product teams, etc.).
• Implement efficient processes and systems to support an effective sales team and campaign operations.

Brand Development and Innovation:

• Own Go-to-market strategy for Sponsored Product, Display and other advertising solutions.
• Create consistent Takealot Advertising brand identity and documentation incorporating the set identity.
• Ensure all customer interactions/materials are of exceptional quality and in line with brand.
• Gather market feedback for prioritization of improvements or new products to launch.
• Commercialize Takealot Advertising offerings and maintain the advertising rate card.
• Establish a world-class advertising business on- and off- platform.
• Align with Executive on Takealot Advertising Marketing budget (hosting of events, sponsorships, online advertising, etc).
• Collaborate with Marketing on the execution of Takealot Advertising marketing budget.

Qualification & Experience:

• Bachelor in Degree in Business, OR Higher Certificate in digital marketing with 10+ years of relevant experience.
• At least 8 years in a senior role in the advertising, marketing or SaaS industry.
• At least 5 years of senior leadership experience.
• Experience in scaling a business and managing high- performance teams.
• Proven track record of sales management success and achieving targets.
• Executive-level client management experience.
• Previous experience in eCommerce, retail, classifieds or digital advertising environment.
• Exposure to media strategy, campaign planning, and measuring investment performance/yield.

Attributes Required:

• Leadership and Business Acumen.
• Proven ability to scale a business while meeting targets.
• Business acumen, vision, and tenacity to drive long-term growth in a rapidly changing environment.
• Resilience and perseverance with a solution-oriented approach.
• Analytical and Strategic Skills.
• Analytical capabilities and hands-on experience in creating performance reports.
• Strong analytical skills to translate metrics and trends into strategy and execution.
• Success in delivering projects and analysing core market challenges.
• Expertise in identifying revenue opportunities and implementing actionable plans.
• Ability to thrive in dynamic, high-paced environments and solve complex problems creatively.
• Interpersonal and Communication.
• Strong leadership traits to guide and motivate sales teams.
• Excellent relationship-building, communication and coaching skills.
• High level of integrity, respect, and a growth mindset.
• Cross-departmental collaboration with various internal departments.

The Environment: 

• We laugh hard, work harder, and take full ownership of our wins (and learning moments!)
• Teamwork makes the dream work – we're solution-seekers who thrive on collaboration
• Got feedback? Bring it on! We're always hungry for fresh ideas and honest input 🔄
• Ego? We checked that at the door. Results? Now we're talking!

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.