Head of Area Business Management, CTO

Anticipated Contract End Date/Length: November 27, 2026
Work set up: Hybrid

Our client in the Information Technology and Services industry is looking for a Head of Area Business Management, CTO to partner with the Chief Technology Office Infrastructure organisation (CTOi) in delivering strategic, financial, and workforce objectives. The CTOi organisation manages IT services and infrastructure critical for employees and customers, including compute platforms, storage, databases, data centres, voice and data networks, infrastructure security, cloud hosted infrastructure, and end user services.

This role will initially support Cloud and Data Centre Services, which together manage a global annual operating plan of approximately $130m and a workforce of circa 300 FTE across around 65 countries. The position reports to the Head of Operations Management and works closely with Global Area Heads, Platform Leads, and senior stakeholders to enable strategic delivery and optimise customer value.

What you will do:

• Own end-to-end Area COO activities across financial, workforce, and third-party/vendor management.
• Support design and delivery of strategic initiatives, including development of business cases and benefit validation.
• Lead and develop the global business management team.
• Manage delivery against a significant annual operating plan across multiple countries.
• Identify and deliver savings opportunities to meet financial targets.
• Oversee workforce planning, forecasting, role requisitions, and off-boarding.
• Set rates, manage recharges, and oversee billing to recover service costs.
• Perform vendor management activities including risk management, performance oversight, negotiations, and competitive processes such as RFIs and RFPs.
• Manage purchase-to-pay processes including spend approvals, purchase order creation, and invoice approvals.
• Produce financial reporting and management information to support decision making.
• Provide governance, challenge, and prioritisation support to optimise customer value.
• Collaborate with Global Area Heads, Platform Leads, and senior stakeholders to deliver common objectives.

Qualifications

• 5+ years of business management or relevant experience, ideally within Financial Services technology functions.
• Strong knowledge of accounting principles and practices, qualified or part qualified preferred.
• Experience developing business cases and validating benefits for transformation initiatives.
• Detailed understanding of financial and workforce planning cycles, purchase-to-pay processes, and cost management.
• Experience working with financial management tools such as Oracle Fusion or Apptio.
• Proven experience managing annual operating plans and multi-million dollar global programmes.
• Strong stakeholder management skills with the ability to communicate effectively at all levels of seniority.
• Sound understanding of the global technology landscape and industry.
• Experience working within diverse global teams.
• Proven ability to articulate complex issues concisely for senior audiences.
• Fluent English language skills.
• Ability to adapt to changing priorities and work under pressure.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is committed to fair, transparent, and inclusive hiring practices. We assess candidates based on skills, experience, and role-related requirements.

We appreciate your interest in this opportunity. While we review every application carefully, only candidates selected for an interview will be contacted.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.