Head of Fraud
About Común
Comun’s mission is to help Hispanic immigrants turn their hard work into upward mobility — starting with financial services that support their transition from a cash-based system to the digital economy.
We offer checking accounts that can be opened using 100+ types of Latin American IDs, access to over 90K locations nationwide to deposit cash, international transfers to 17 countries at market-leading rates, and 24/7 bilingual customer support with <5 min SLA across email, chat, and phone.
We currently process over $1.5B in annual transaction volume and surpassed $100M in annualized international transfers just six months after launch. Comun has raised +$50M from top investors including Redpoint, Costanoa Ventures, and South Park Commons. Our team brings experience from leading fintech companies like Brex, Nubank, and Mercury.
We believe immigrants are the ultimate entrepreneurs — driven by relentless ambition and a vision for a better future for their families. Comun exists to serve them throughout their journey.
Learn more at comun.app/nosotros
Article here
About the role
The Head of Fraud will be in charge of seeding the risk function at Común, ensuring that we can accomplish our mission of providing financial access to immigrants while removing bad actors from our systems. This is a highly collaborative role that will interface with most company functions and touch our entire product suite, and is a key dependency to enable a great customer experience.
We are looking for someone with a strong analytical background who can get their hands dirty with data analysis and modeling and can succeed with a lean team. This role will own all of KYC, ongoing monitoring, fraud exposure, and anti-money laundering, and report directly to the founders.
What you’ll do:
Reporting directly to the founders you'll collaborate with Growth, Compliance, Operations, Product, Engineering, and our partner banks to iterate on a KYC policy that is inclusive, compliant, and continuously filtering out bad actors.
Maintain a strong monitoring practice across both automated alerts and BPO manual reviews, to enable sharp decision-making and provide continuous feedback to our automated models.
You will own fraud exposure, and will work on data models to continuously eradicate fraud losses across our features: check deposits, ACH transfers, debit card disputes, and peer transfer chargebacks.
Own and continuously optimize our real-time transaction authorization model for remittances and P2P.
Work with Compliance and Data to maintain tight anti-money laundering controls across any new addition to our feature set.
Own a holistic customer risk model that draws from behaviors across our entire feature set to determine what experience we can show to each user.
Improve and maintain our fraud stack, ensuring we have the best tools and vendors to make data-driven decisions.
Collaborate with Product and Engineering to establish robust controls across our product suite and establish the appropriate testing frameworks to ensure we achieve the intended outcomes.
What you’ll bring
Experience combating coordinated fraud attacks and knowledge of best practices for fraud mitigation on both the merchant and issuing side.
Hands-on experience with SQL, machine learning, regressions, and data modeling.
Experience building holistic customer risk models in other fintech products
Familiarity with money laundering patterns, behaviors, and mitigation strategies.
Familiarity with fraud, KYC, and risk vendors across orchestration, data, and decisioning needs.
A high degree of collaboration across many stakeholders at Común’s leadership level.
A customer-obsession mindset that allows you to properly set tradeoffs between stricter controls and providing a delightful customer experience.
Requirements
5-8 years of experience in risk or fraud functions across fintech companies
Experience in a fast-growing startup
Living in or willing to relocate to New York
An interest in serving an underserved community :)
Team
We are a team of 40 based out of New York, coming from industry-leading companies like Brex, Nubank, Cruise, and Verkada. Over half of us are immigrants, and have experienced the problems we’re solving first hand. We value customer focus, high ambition, principled decision-making, and deep trust.
Full Time Employee Benefits
Competitive salary and generous equity
Medical, dental, and vision insurance
Gym Pass subscription
Daily office lunch in NYC Office
Paid parental leave
Flexible PTO
Remote-friendly when traveling
Company-wide offsites
401(k) for US employees
Visit to our NYC Office for remote team members
Visa sponsorship if applicable
Común is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.