Head of Inside Sales
Company Overview:
We have partnered with a top-notch client that is looking for Head of Inside Sales who will be responsible for a worldwide low touch sales program with revenue goals per geographical territory.
As Head of Inside Sales, you will be responsible to architect, design, implement and continuously refine a touch-less sales program that helps on-board new customers with the least amount of friction.
Key Responsibilities:
- Own and develop a highly automated, time and resource optimized, frictionless program for users to onboard their production ready apps to Marketplace
- Own and develop a touch-less program for acquiring and on-boarding telco partners
- Enable Marketplace telco partners to acquire faster low touch opportunities in their existing business customer base
Other Responsibilities:
- Identify and refine ICP (ideal customer profile) for touch-less sales.
- Introduce scientific, measurable, repeatable process for quickly identifying and removing funnel blockage points.
- Work closely with marketing to maximize top of the funnel leads and MQL to SQL conversion rates.
- Work closely with business development to identify the best path to CPaaS market penetration.
- Feed to field sales team customers ready for expansion into six figure ACV.
- Work closely with Customer Success team to ensure smooth account on-boarding , successful conversion and expansion.
- Work with Product Management to identify new features with high demand gen value for Open Source and Commercial code repositories. Respectively help de-prioritize nice to have features with low conversion value.
- Minimize Proof of Concept cycles.
- Optimize touch-less sales program for initial entry points of up to $499/mo credit card purchases.
- Maintain LTV ≥ 3 x CAC for touch-less sales program accounts.
- Hands on management of Hubspot and SFDC reports.
- Leverage all applicable technology for customer engagement, acquisition and analytics – Omni-channel user interaction, real time chat/voice/video, web & email communication, intelligent bot aided customer interaction.
- Forecast 3-6-9-12 months ahead and measure progress vs goals.
- Produce weekly summary of pipeline metrics to executive team: MQL, SQL, Wins, conversion rates.
Qualifications
Requirements:
- The ideal candidate is a high impact professional wanting to drive disruptive technology to a huge market potential.
- Experience building revenue carrying, touch-less sales programs for successful SaaS businesses.
- Phenomenal soft skills at executive level.
- 3+ years track record of Consistent Overachievement.
- Self-Motivated, Looking for Continuous Improvement Environment and Hands-On Attitude
- Willingness to Travel one week a month.
- Fluent in English in Spoken and Written and at least one non-English language.
- Successful track record in multi-cultural environment.
- Experience working in 24×7 environment with teams distributed worldwide.
Additional Information
Behavioral Traits for Success:
- Collaborative approach.
- High standard of quality for work performed.
- Tenacity, adaptability, and stress tolerance.
- Natural tendency to take proactive steps to achieve objectives.
- Emotional Intelligence
To schedule IMMEDIATE interview for this role, and other related roles, please send across your updated resume to deepa [at] squaredomain [dot] com, and we shall revert immediately.