Head of Legal
Who we’re looking for: As Head of Legal, you will be responsible for leading Tillo’s legal function and acting as the company’s primary legal adviser. This role is the most senior legal role within Tillo. You’ll oversee all legal matters across the business, from commercial contracting and product counselling to regulatory considerations and risk management. You’ll also help design scalable legal processes and systems that enable the business to move quickly while managing risk appropriately. This is a senior, hands-on role that combines strategic leadership with day-to-day legal execution.
The challenge: Tillo is the global leader in digital gift cards and incentives, and we’re growing rapidly across new markets and partners. As we expand internationally and deepen relationships with global brands, payments partners, and enterprise clients, legal plays a critical role in enabling innovation while ensuring we manage regulatory and commercial risk effectively. As Head of Legal, you’ll help shape how we approach legal strategy, contracting, risk management, and compliance as we scale.
Where you’ll work: This is a hybrid role where you would be expected to work from our Hove and/or London offices twice a week. Our Hove office is right next to the train station with direct (and quiet!) trains from/to London in just over an hour. Our London office is in the London Bridge area. The rest of the time, you can work remotely or wherever you feel most productive. 🏢
We're in the business of rewards and incentives, so we know a thing or two about the importance of giving back. We can't grow as a business without growing as individuals, so we are committed to providing a workplace where passionate, driven individuals can thrive. We value collaboration, trust, positivity, and a willingness to learn - only by working as a team will we reach our goals.
We’re the market leader in the UK and are active in a number of other markets including USA, Europe, Australia and India. 🌎
Job Summary
We’re looking for an experienced and pragmatic Head of Legal to lead Tillo’s legal function as we continue scaling globally. This role is ideal for a commercially-minded lawyer who enjoys working close to the business and taking ownership of the legal strategy for a fast-growing tech company. You’ll partner closely with leadership and teams across the business to enable growth, manage risk intelligently, and build the legal infrastructure needed to support our next phase of expansion. As Head of Legal, you’ll oversee Tillo’s legal operations, lead complex commercial negotiations, manage our paralegal and external counsel relationships, and help ensure our legal processes scale with the company. If you enjoy solving complex problems, working in a fast-paced environment, and having a direct impact on the success of the business, we’d love to hear from you.
Day to day this role will
Lead Tillo’s legal function, setting the legal strategy and ensuring the business is supported with practical, commercially focused advice.
Draft, review, and negotiate complex commercial agreements with clients, suppliers, and global brand partners.
Own and evolve Tillo’s contracting strategy, including templates, negotiation playbooks, and scalable legal processes.
Manage and mentor the legal team, ensuring efficient legal operations and supporting their development.
Provide strategic legal advice to senior leadership on commercial, regulatory, and operational matters.
Support B2B2C, B2B, and possible B2C product and platform development, including regulatory analysis, intellectual property considerations, and new market launches.
Oversee data protection and privacy strategy, supporting internal teams and delivering guidance where required.
Develop and maintain Tillo’s risk management and governance frameworks in partnership with our Group COO, CIO, and CFO.
Manage relationships with external counsel, ensuring effective use of outside legal support.
Support the company’s international expansion, including navigating regulatory requirements and structuring global partnerships.
Deliver training and guidance to internal teams on legal and regulatory matters.
What we’re looking for
Qualified solicitor with 6–9+ years’ PQE (or equivalent experience).
Strong experience drafting and negotiating complex commercial contracts.
Experience working in-house within a technology, fintech, or payments business, ideally in a start-up or scale-up environment.
Strong commercial judgment and the ability to balance legal risk with business priorities.
Comfortable acting as the primary legal adviser to the business.
Experience managing external counsel and supporting legal team members (including contractors) or paralegals.
Experience in a regulated or B2C technical product environment.
Experience implementing legal operations tools or AI-driven legal workflows.
Excellent communication and stakeholder management skills.
Pragmatic, solutions-oriented mindset.
Familiarity with international expansion and cross-border commercial arrangements.
Benefits
We offer all our employees trust and empower our team to work with flexibility and autonomy. We’re a close-knit team and love working collaboratively, with our hybrid model, our team can come together at our fantastic office in Hove, but also focus in their own space. The Tillo team are a motivated bunch and we all work hard to push Tillo forwards, always innovating. We completely understand the importance of work/life balance and offer a supportive and collaborative working environment with the following benefits:
Enhanced annual leave of 26 days per annum (plus an additional day for your birthday 🎂)
Private Medical care through Vitality
Employee Incentive Scheme
Access to Tillo’s Storefront with discounts & gift card vouchers
Hybrid Working
Top spec equipment including laptop, mouse, keyboard, monitor
Anniversary gifts
Monthly breakfasts, drinks, snacks and events
Team Learning & Development budget
About Tillo
Tillo makes gift cards, rewards, and incentives simple, efficient, and profitable. Operating in over 37 markets and 25 currencies, Tillo processes billions in gift card transactions through a single, plug-and-go API, powering rewards and incentives for the world’s leading businesses.
Backed by Tenzing, Tillo is setting the global standard for digital gift card infrastructure.
Diversity, Equity, and Inclusion Statement
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, race, ethnicity, religion or belief, sex, or sexual orientation.
If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs.