Head of Operations
About Pangram Labs
Pangram Labs’ mission is to protect authenticity by building the world’s best AI detection systems. We publish research on state-of-the-art AI detection techniques and algorithms, and build products to bring our technology into people's daily lives.
We are looking for high agency, mission-driven, and passionate builders to join our team. All roles are in person in Brooklyn, New York.
About the Role
Pangram Labs is hiring a Head of Operations to own the day-to-day operations at Pangram. You will both manage the recurring tasks that keep the business running, as well as report directly to the CEO to act as a force multiplier to the executive team. You'll be the person who makes sure nothing falls through the cracks as we scale. You'll own a wide range of operational tasks that are currently handled ad hoc by the founding team.
This is a great opportunity to step into a high-ownership, zero-to-one role at a fast growing startup in the AI space.
Responsibilities include:
Own the full lifecycle of contracts with customers, vendors, and partners, from drafting through execution and renewal tracking
Support hiring managers across the recruiting pipeline, including sourcing, scheduling, and coordinating interviews
Manage routine day-to-day HR tasks
Develop internal tools and systems to help the business scale effectively
Work with leadership and our external accountant to assist with finance-related tasks
Build and improve the internal tools, processes, and systems that help the team operate efficiently as we scale
Identify and fix operational gaps before they become problem
Requirements:
2+ years of experience working in some business function (banking, consulting, or operations at a startup)
Some exposure to the tech and AI industry to understand our business and product, you don’t need to be an engineer, but you need to be comfortable working in tech
Detail oriented and analytically minded
Excellent communication skills
Comfortable with ambiguity and working across functional boundaries
Nice to have:
Prior experience at an early-stage startup (Series A or earlier)
Familiarity with HRIS, ATS, or accounting platforms (e.g., Gusto, Ashby, QuickBooks)
Experience supporting fundraising processes or investor relations
About the Team
We are a small, tight-knit team of researchers and engineers who care deeply about our work and each other. We believe that a small group of highly talented, empowered, and efficient people can outperform teams many times their size. Everyone on the team has meaningful ownership over the technical and strategic direction of the company.
Pangram is primarily an in-person company. We are high-touch, high-energy, and extremely collaborative by nature and choose to spend time together to do our best thinking and innovation.