Head of Revenue Operations
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
OpenLoop builds the platform behind virtual care and modern care delivery. As Head of Revenue Operations, you will own the end to end revenue engine across Sales, Marketing, and Customer Success. You will be responsible for building the systems, processes, and operating rhythm that enable predictable growth, clear accountability, and data driven decision making. This role is both strategic and hands on, partnering closely with executive leadership to scale the business efficiently while preserving speed and flexibility.
What You'll Do
Own and optimize the full revenue lifecycle, from lead generation through retention, expansion, and renewals
Design and run revenue planning, forecasting, and performance management across Sales, Marketing, and Customer Success
Leverage AI and advanced analytics to improve forecasting accuracy, pipeline quality, deal prioritization, and retention insights
Build and evolve the revenue operations tech stack, including CRM, AI enabled tools, analytics, and reporting infrastructure
Establish clear metrics, dashboards, and operating cadences that drive visibility, alignment, and accountability
Partner with Sales and Marketing leadership to apply data and insights to improve conversion, velocity, and unit economics
Who You Are
A proven Revenue Operations leader with experience scaling B2B and/or healthcare technology organizations through periods of growth and change
10+ years of professional experience, including 6+ years in senior Revenue Operations or GTM operations leadership roles
Highly analytical with strong business judgment; able to translate complex data into clear insights, recommendations, and decisive action
Comfortable operating at both the executive and execution levels, building while leading
A trusted, collaborative partner who aligns Sales, Marketing, Finance, and Product around shared revenue goals
Experience with modern revenue technology stacks and CRM-driven operating models
Structured, pragmatic, and outcomes-focused, with a strong bias toward clarity, simplicity, and execution
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.