Healthcare Program Delivery Manager
$110k - $125k USD
At InStride, people are our purpose.
We believe that investing in people is the most powerful way to drive success—for individuals and organizations alike.
As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees’ career goals and the company’s business goals.
Our mission goes beyond skill-building; we're here to empower our partners’ employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth.
No matter the team you’re on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you.
To get a better feel for our culture, watch more here.
Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, CT, FL, GA, IL, IN, KS, LA, MD, MA, MI, MN, MO, NV, NH, NJ, NY, PA, OH, OR, TX, VA, WA, WI.
What we're looking for:
InStride is looking for an experienced Healthcare Program Delivery Manager who is ready to jump in head-first to own the execution and coordination of complex clinical education programs across Academic Partners and Client Partners. This role exists to bring clarity, consistency, and accountability to clinical program delivery, ensuring cohorts run smoothly from program handoff through clinical completion.
This role will serve as the operational owner for clinical cohort coordination, partnering closely with internal InStride teams and external academic and client stakeholders to deliver high-quality, compliant clinical experiences at scale. It requires a unique blend of comfort and gravitas in client- and partner-facing interactions with the operational acumen to continuously optimize clinical delivery.
Skills we’d love to see you show off:
- Clinical Program Delivery: Coordinating multiple concurrent clinical education programs with varying requirements, timelines, and partner expectations, ensuring smooth execution from program setup through cohort completion.
- Stakeholder & Relationship Management: Managing complex relationships across academic leadership, client site leadership, and internal teams, with the ability to communicate effectively at executive, clinical, and operational levels.
- Operational Execution: Building and maintaining detailed timelines, workflows, and tracking mechanisms to manage learner progress, clinical readiness, and cohort milestones.
- Cross-functional Collaboration: Facilitating collaboration between internal teams (Client Success, Academic Partner Success, Client Operations, Product, etc.) and external partners to drive consistent, high-quality outcomes.
- Communication & Reporting: Synthesizing complex program information into clear, timely updates and reports for multiple stakeholders simultaneously.
- Critical Thinking: Proactively identifying risks, misalignment, or execution gaps and driving resolution in highly nuanced, regulated environments.
Who you are:
- You bring 3+ years of experience coordinating clinical education programs such as nursing rotations, residencies, fellowships, or allied health training programs
- You have hands-on experience with how clinical programs operate, including didactics, clinical placements, rotations, and compliance requirements
- While a Bachelor’s degree is preferred, extensive experience in healthcare education or clinical training environments is equally valued
- Highly organized with strong project management skills and exceptional attention to detail
- Comfortable managing multiple programs and cohorts simultaneously, each with distinct flows and nuances
- Strong written and verbal communicator who can translate complexity into clarity
- High EQ, calm under pressure, and confident navigating ambiguity
- Familiarity with operational systems, tracking tools, and reporting workflows (Salesforce, spreadsheets, dashboards, or similar tools such as Asana)
- Startup-minded with a “no job too small” approach to execution
How you will create impact:
- Serve as the primary operational owner for clinical cohort coordination across clients, academic partners, and client partners
- Support clinical discovery conversations with existing and prospective clients to ensure scalable, compliant program design and smooth execution
- Coordinate clinical programs from program handoff through cohort planning, start, execution, and completion
- Set up and facilitate meetings between academic partners and client partners to align on clinical requirements, timelines, and expectations
- Ensure client partners are prepared to host learners in accordance with academic partner rules, policies, and clinical requirements
- Track learner readiness, clinical milestones, and progress across didactic and clinical phases
- Manage cohort-level tracking and reporting, providing clear visibility to academic partners, client partners, and internal InStride stakeholders
- Proactively identify risks related to learner readiness, placement capacity, compliance, or timelines and drive resolution
- Support learner issue escalation and coordination across academic and clinical stakeholders
- Create and refine repeatable processes, templates, and tools to support scalable clinical program coordination
- Partner with internal teams to continuously improve clinical execution, data integrity, and partner experience
- Operate effectively in a fast-paced, highly iterative environment where clinical programs vary by partner, state, and discipline
Compensation
At InStride, final offer amounts are dependent on multiple factors including location, depth of experience, interview performance and equity with other team members.
We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.
Compensation range:
$110,000—$125,000 USD
We are looking for someone who is not only technically skilled, but also enthusiastic about making a meaningful impact. If this description resonates with you, we're excited about the possibility of having you on our team. As a skills-driven employer, we encourage you to apply if there is a skill-fit, even in the absence of years of experience.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At InStride, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this role!
Benefits @ InStride
As an organization that champions investing in people, it’s critical we walk the talk. That’s why InStride employees are eligible to enroll in 2,800+ online certificate and degree programs through our Step Forward program. Unlike traditional tuition reimbursement programs, InStride covers your tuition upfront, regardless of your course of study, degree type, or school - eligible to employees starting Day 1.
This role is also eligible for the following benefits:
- 401(k) plan with company match
- Flexible vacation policy
- Paid family leave
- Best-in-class health care benefits
- And more!
InStride Diversity and Inclusion Statement
At InStride, we foster a culture of belonging, we support authenticity and intersectionality, and we embrace and appreciate our differences. We do this by building a diverse pipeline of talent and ensuring equitable access to opportunities, information and leadership. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have a disability or special need that requires accommodation, please let your recruiter know.
Policies & Disclosure
InStride recommends employees have their COVID vaccinations. InStride may require employees to have COVID vaccination before entering the office or attending any InStride-related even in the future. However, we do not require this at this time.
For questions on how we use personal information of job applicants, please refer to InStride's Job Applicant Privacy Policy.
Beware of recruiting scams. InStride does not require a financial transaction or any financial account information to be eligible for employment. If you receive a message purporting to be from InStride asking you for a financial transaction, your financial account information, or any other sensitive information, please do not respond and let us know immediately at recruiting@instride.com.
About InStride
InStride is a human capital management company that helps organizations retain talent, upskill employees, and fill critical workforce roles through education programs. By breaking down barriers to learning, fostering career growth aligned with organizational goals, and simplifying program management, InStride delivers lasting impact. Partnering with forward-thinking companies like Labcorp, Adidas, and SSM Health, InStride drives meaningful social and business outcomes by providing access to life-changing education. Visit instride.com or follow InStride on LinkedIn for more information and up-to-date news.