Helpdesk / Support Technician

We are looking to expand our IT team with the addition of a Helpdesk / Systems Technician position. Under the general direction of the VP of Technology and supervision of the Infrastructure Engineer, the role will assist with the upkeep, deployment, configuration and reliable operation of our systems. We support the Illumination office in Santa Monica consisting of about 100 people who are mostly on Mac workstations. The role is ideal for someone who already has some basic experience in supporting IT systems and is eager to go a step further.  

The base salary range for this role is $70,000 - $78,000 per year. We rely on market indicators to determine compensation and an offer will consider various factors including experience, qualifications, skills, and training.  Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, 401(k), paid time off, tuition reimbursement and a variety of other perks.

Illumination, founded by Chris Meledandri in 2007, is one of the entertainment industry’s leading producers of event-animated films, including Despicable Me—the most successful animated franchise in cinematic history—as well as Dr. Seuss’ The Lorax, Dr. Seuss’ The Grinch and The Secret Life of Pets and Sing films. The 2023 release of Illumination's The Super Mario Bros. Movie has joined the studio library, now comprising three of the top 10 animated films of all time. Illumination’s iconic, beloved franchises—infused with memorable and distinct characters, global appeal and cultural relevance—have grossed more than $9 billion worldwide. Illumination has an exclusive financing and distribution partnership with Universal Pictures.

Illumination is based in Santa Monica, CA and its studio, Illumination Studios Paris, is located in the center of Paris, France.

Illumination's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. Illumination will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.