Home Sales Advisor

Location: 

In-office roles require all role responsibilities to be performed in the office. Candidates must be based within a 50-mile commuting distance of the specified office location, or able to commute to the Phoenix, AZ office. Opendoor is a default, in-person company, and values having employees working in-office to foster a collaborative work environment and company culture.

About the Role 

Are you driven by helping people navigate life’s biggest decisions with confidence? Do you thrive on building trust, solving problems, and guiding customers through complex processes? If so, the Home Sales Advisor role at Opendoor offers a unique opportunity to be the empathetic and knowledgeable guide homeowners need as they explore their selling options.

This is more than a sales role—it’s about delivering clarity and certainty to homeowners facing one of the most consequential financial and emotional transitions of their lives. You’ll help customers compare the simplicity and reliability of Opendoor’s cash offer with the risks and complexities of traditional home selling. You thrive in helping others navigate rare or highly complex transactions, taking ownership of your busy pipeline, and delivering life-changing experiences. You know how to stay motivated and productive in a role impacted by seasonality. You’ll bring professionalism and a consultative approach expected in high-consideration transactions with a self-driven sales mindset where trust, expertise, and service delivery are paramount.

What You’ll Need 

• ​You have at least 3 years of experience in phone-based sales, with a focus on high-volume, high-activity sales environments. 
• Proven track record of success in meeting and exceeding sales goals on a monthly and quarterly basis.
• Ability and drive to work in a fast-paced, entrepreneurial, and team environment.
• General technical proficiency with sales tracking software with an emphasis on quick adjustments and real-time responsiveness.

Who You Are

• Sales-driven and results-oriented. You thrive in a competitive environment, meet challenges head-on, and are motivated by achieving and exceeding sales targets. Picking up the phone to connect with customers energizes you.
• Empathetic communicator. You possess exceptional listening skills and high emotional intelligence (EQ). You know how to uncover a customer’s fears and hopes and align them with the best solutions.
• Highly organized and detail-focused. Managing multiple tasks, platforms, and deadlines is second nature to you. Your precision ensures no ball is ever dropped.
• Adaptable and coachable. You embrace feedback and change, continuously refining your skills and processes to stay ahead in a dynamic environment.
• Team-oriented and dependable. You’re a collaborative team player who steps up when needed, supporting colleagues and customers alike with reliability and enthusiasm.

What You’ll Do 

• Be the trusted guide: Serve as the main point of contact for homeowners considering Opendoor’s solutions, explaining their options with empathy and professionalism.
• Consult and sell: Understand customers' unique needs, overcome objections, and clearly communicate the value of Opendoor’s offerings compared to traditional home-selling methods.
• Build meaningful connections: Engage customers via phone, video calls, email, and text, creating personalized and impactful interactions that inspire trust and confidence.
• Drive results: Proactively manage a pipeline of leads, ensuring customers stay on track and are fully supported throughout their transaction. Your goal: turn interest into action by driving conversions across multiple Opendoor products.
• Navigate complexity with ease: Manage timelines, handle shifting priorities, and collaborate across teams to deliver a seamless experience.
• Be there when it matters: Availability across various shifts, including evenings and weekends, ensures we meet customer needs on their schedule.

Bonus points if you have 

• Fluency in Spanish (Verbal & Written)