HR Business Partner - 14 month FTC

A day of play…

PEOPLE LEADERSHIP

• Provide day-to-day leadership to the People Advisor, Senior People Administrator, HR & Recruitment Administrator, Onboarding Administrator and Payroll Administrator.
• Set clear priorities, objectives and expectations for the team, ensuring workloads are managed effectively and service levels are consistently high.
• Coach, develop and support team members through regular 1:1s, performance reviews and development planning.
• Create a collaborative, supportive and accountable team culture aligned to JAG values.
• Identify opportunities to improve capability, resilience and succession within the People team.

HR & EMPLOYEE RELATIONS

• Lead and manage employee relations cases end-to-end, ensuring outcomes are fair, timely and legally compliant.
• Provide expert advice and coaching to HEWs and GMs on performance, absence, disciplinary and grievance matters.
• Support managers to handle people issues confidently and consistently in line with JAG policies and values.
• Maintain high standards of documentation, reporting and case management, identifying themes and trends.

HR OPERATIONS & PAYROLL

• Oversee day-to-day HR operations, ensuring people processes are efficient, accurate and consistently applied.
• Provide leadership and oversight of payroll activity, ensuring accurate data submission, timely processing and issue resolution.
• Work with your team to improve systems, workflows and reporting to enhance efficiency and data quality.
• Ensure compliance with employment legislation, internal policies and audit requirements.

SAFER RECRUITMENT & ONBOARDING

• Lead and assure safer recruitment practices across the business, ensuring safeguarding and compliance standards are met.
• Oversee recruitment and onboarding activity, ensuring a smooth, timely and positive experience for candidates and new starters.
• Ensure all pre-employment checks, vetting and right-to-work requirements are completed accurately and on time.
• Champion a consistent, welcoming and high-quality onboarding experience across JAG UK.

BUSINESS PARTNERING

• Act as a trusted HR partner to Head of Education & Wellbeing and General Managers, supporting delivery of people priorities.
• Use people data and insight to inform workforce planning, engagement and retention strategies.
• Support organisational change, growth and restructure activity with clear, compassionate and compliant HR guidance.
• Build strong, credible relationships across the business, providing both support and appropriate challenge.

PEOPLE & CULTURE

• Champion JAG’s values, behaviours and people-first culture in everything you do.
• Support initiatives that enhance engagement, wellbeing and retention.
• Contribute to the ongoing development and continuous improvement of HR policies, tools and training.
• Role-model professionalism, integrity and care in all interactions.

For your new adventure

• You love people – it’s wired into your DNA.
• You’ve led a high performing teams & you love to develop from within
• Whilst not a deal breaker, you’ve got your CIPD level 5 (or equivalent experience)
• You’re commercially minded – you understand the financials and how our people contribute to this.
• You think outside of the box and are always looking for better ways to do things.
• You’re as cool as a cucumber in a high pressure, fast paced environment.
• You’re a big kid at heart.
• You have aligned experience. You love to create meaningful moments for people.
• You are driven. You’re perceptive, you ask questions and you strive to understand.
• You enjoy solving problems. You don’t get flustered easily. You’re comfortable managing your time and can be counted on to skilfully handle feedback and complaints.
• You are people-focused. You’re warm, honest and genuine.
• You get a kick out of creating unexpected experiences which make people go wow!
• You’re cool under pressure. You are self-assured. You listen intently.
• You speak eloquently. You can explain just about anything to anyone and you’re comfortable communicating at all levels. You’re authentic when you express yourself. People trust you.
• You have a can-do approach. You think on your feet. Switching up tasks and juggling multiple priorities comes naturally to you.

What success looks like

• Be Considerate – Show care for others and the world around us
• Be Passionate – Love what we do and inspire others
• Be Courageous – We are role models with great responsibility
• Make a Difference – Create brighter futures for all

Mission Accomplished

• Employee Relations Effectiveness
• Manager Capability & Confidence
• People Operations & Payroll Accuracy
• Safer Recruitment & Onboarding Compliance
• Team Performance & Development
• Process Improvement & Efficiency
• Engagement & Retention Outcomes

What we offer you

• The chance to build brighter futures for children.
• Access to 24/7 Employee Assist Programs through Health Assured.
• Discounted wrap around school care and holiday club (if you have little ones).
• A little bit of security for your future with a workplace pension scheme.
• A place where you can let your personality shine.
• Rewards for recommending your family and friends to come and join the family.
• Paid training and regular personal and professional development.
• Fun. It’s what big kids do. We like to be 100% human rather than corporate.
  
   

Additional Information

Please note this role is remote-based; we are looking for someone who lives within a 1-hour commute of Wokingham, where our head office is based. The contract for this position is for a fixed period of 14 months. 

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