HR Coordinator

The HR Coordinator plays a key role in supporting a positive employee experience by providing frontline union guidance, assisting staff and managers with policy interpretation, and maintaining strong awareness of workplace culture and engagement. This role leads new hire orientations, supports recruitment and onboarding for unionized staff, and contributes to the development and rollout of HR programs and initiatives.

The salary range for this position is $65,000 CAD - $75,000 CAD, plus additional benefits.

Key Responsibilities:

Union Staff Relations & HR Advisory Support

• Maintain a strong pulse on employee engagement, satisfaction, and workplace culture, proactively identifying risks and opportunities.
• Support employees by managing the general HR inbox and address HR‑related questions, concerns, and workplace issues with professionalism and confidentiality.
• Champion and promote OTG’s values, diversity, equity, and inclusion initiatives, modeling expected behaviors across all interactions.

Talent Management, Onboarding & HR Program Support

• Lead, schedule and facilitate new hire orientations, ensuring a welcoming, consistent, and high‑quality employee experience across sites.
• Onboarding new employees into Bamboo HR HRIS while demonstrating tact and accuracy with inputting employment information including start date, pay, etc.
• Assist the Talent Acquisition team with recruitment activities, candidate coordination, and ensuring a seamless onboarding process.
• Support the development, implementation, and communication of new HR policies, programs, and departmental initiatives in collaboration with the HR Manager.
• Coordinate and occasionally lead ad‑hoc HR projects, utilizing discretion, strong organizational skills, and advanced problem‑solving capabilities.
• Assist the HR department with the delivery of a variety of company-wide HR programs and procedures, ensuring alignment with organizational goals.

HR Operations, Records Management & Compliance

• Administer and maintain accurate employee records, including compensation data, performance documentation, and personnel files.
• Perform routine filing, scanning, archiving, and document management to support compliance with record retention requirements.
• Update HR and leadership teams with key workforce information, including headcount changes, new hires, terminations, assets, and other relevant metrics.

Data Reporting, Analytics & HR Administration

• Prepare, analyze, and present HR metrics, dashboards, and workforce analytics to the HR Manager and leadership teams to support data‑informed decision‑making.
• Coordinate meetings, events, and departmental activities, supporting efficient operations within the HR function.
• Perform other HR‑related administrative duties and responsibilities as assigned to support the efficient functioning of the department.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Working towards or completed CHRP designation is an asset.
• 1-3 years of HR experience in a coordinator or advisory capacity.
• Demonstrates a strong understanding of HR best practices, employment legislation, and regulatory compliance, with the ability to apply this knowledge in complex workplace scenarios.
• Experienced in developing, analyzing, and presenting HR reports, metrics, and workforce analytics to support data‑driven decision‑making.
• Capable of working independently and managing multiple, complex priorities, particularly within unionized, construction, or large project‑based environments.
• Client‑focused and service‑oriented, with a proven ability to build strong working relationships and provide leadership to staff at all levels of the organization.
• Exercises sound judgment, discretion, and diplomacy, especially when handling sensitive information or navigating competing demands.
• Possesses strong communication and presentation skills, demonstrating clarity, confidence, and professionalism in all interactions.
• Self‑motivated with a strong work ethic, thriving in fast‑paced, dynamic environments with frequent change.
• Adaptable and comfortable working within a large corporate structure, adjusting quickly to new systems, expectations, and organizational priorities.
• Highly organized and detail‑oriented, ensuring accuracy and consistency in all tasks and deliverables.
• Advanced proficiency in Microsoft Office and HRIS platforms, with the ability to leverage technology to streamline processes and enhance data accuracy.

Additional Information

What We Offer

• Competitive Salary
• Comprehensive Benefits Package:
  • Disability Insurance
  • Dental Insurance
  • Extended medical insurance
  • (Optional) RRSP matching
  • Discretionary Bonus

Why OTG?

Welcome to Ontario Transit Group (OTG), located in the heart of Downtown Toronto, where diversity and passion collide. As we work on the groundbreaking Ontario Line project, we prioritize fostering a positive culture. Join us and be part of a team that celebrates our employees, organizes family events, and promotes health and wellness initiatives. Our commitment to personal and professional growth means annual performance reviews, salary increases, comprehensive health benefits, generous RRSP matching, industry education support, and career development opportunities.

OTG uses artificial intelligence (AI) tools as part of the applicant screening process. However, applications are reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

At OTG, we embrace diversity, recognizing that it strengthens us as a team and as a company. We are an equal-opportunity employer, encouraging applications from all interested candidates. We value Indigenous people, racialized people, neurodivergent people, people with disabilities, and individuals from gender and sexually diverse communities with intersectional identities. OTG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the selection process, please contact hr@ontransitgroup.ca. 

If you're ready to be part of our dynamic team in one of the world's most diverse cities, don't wait any longer—apply now!

While we appreciate your interest, only selected candidates will be contacted for interviews. Please note that we do not accept agency submissions.