HR Manager
$150k - $165k USD
Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.
We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.
Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.
Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.
$150,000 - $165,000
Full-time / Onsite (5-days)
About The Role
We are seeking an experienced and innovative HR Manager to join our growing People Team. The ideal candidate will be focused on building a culture of performance at Mochi Health during a period of scale and growth. This person will also spearhead culture and engagement initiatives as we make Mochi Health a true best place to work. They will collaborate across leaders, be unafraid of being a beacon of growth and change, and work to establish HR guidelines and practices so all Mochi employees feel impactful. They will partner closely with the VP People to evolve Mochi’s growing culture.
What You’ll Do
- Centralize our Mochi Performance Management culture and develop the ideal process, system, and administration in order to drive overall company, departmental, and individual employee performance
- Manage all Employee Relations issues; building our response process, addressing all employee concerns, and mitigating risk for the company
- Develop impactful Culture & Engagement initiatives in order to make Mochi Health an ideal working environment where people come, stay, and refer others to join in our mission. Own our engagement survey process in order to gain feedback and insight and ground our engagement in data
- Manage all benefits issues and partner with People Operations in order to maximize our benefits offerings and administration
- Oversee all Immigration and Leaves of Absence
- Develop Management Training and own the administration of all company and state-required trainings. Partner closely with the VP People in the development and administration of Leadership Training
- Ensure all HR processes and employment policies are up-to-date and well documented in our knowledge base
- Be a champion and constantly exhibit the ideal culture we want all of Mochi to represent.
Who You Are
- 7+ years in HR or People Operations functions with 3+ years in a capacity owning HR projects, people, or processes
- Must have experience working in a nimble and scaling startup environment
- Experience developing and administering various training programs (i.e. managerial training, harassment prevention training, etc.)
- Strong knowledge of employment law, benefits administration, and workplace/safety regulations
- Proven success at launching innovative culture and engagement programs within scaling startups
- Has owned the end-to-end performance management process for a company including subsequent coaching, compensation, and promotion processes
- Must have excellent communication both written and verbal, and be unafraid to engage directly with employees
- Must be highly organized and driven through project-planning, tracking, documentation, communication, and data
Why Mochi
We’re building something ambitious, and we know that great teams are the foundation of great companies. At Mochi, you’ll work with collaborative people, move quickly, and help shape the future of our organization. If you’re excited by impact, ownership, and growth, we want to hear from you.
Life at Mochi
At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.
🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day
💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits
💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create
💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions
🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide
👩💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure
✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.
🌴 Time to Recharge –Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.
🧘 Wellness First –From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority
🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either
📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration
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The base salary for this full-time position ranges from $150,000 to $165,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
#LI-Onsite #LI-TJ1
Workplace Policy
Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.
Equal Opportunity
Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Candidate Privacy Notice
Please review Mochi Health's Candidate Privacy Notice here.
Accommodations
Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.
If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.