HR Payroll Support for Maqqie (Dutch Native)
Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.
Behind the brand.
Meet Maqqie! A dynamic platform that redefines the future of work by connecting employers and employees in a flexible, modern way. They aim to simplify everything related to employment—from finding talent to managing contracts, payroll, and planning—through an innovative app. With a mission to make work more accessible and enjoyable, the brand focuses on transparency, efficiency, and empowerment, helping people to find work that fits their lifestyle while supporting businesses with hassle-free staffing solutions. They stand for flexibility, collaboration, and a forward-thinking approach to work.
A day in the life of.
As our new HR & Payroll Support Agent at Maqqie, you’ll be right in the middle of the action, handling customer and app user inquiries, ensuring smooth processes, and delivering exceptional customer experiences. With over 500 clients, you’ll play a vital role in communication, contracts, onboarding, and compliance. You’ll also provide legal and payroll support, making sure everything runs smoothly while continuously improving processes. If you’re the type to spot inefficiencies and drive change, you’ll thrive in this dynamic role, where efficiency and innovation are key!
How to WOW.
Communication with customers and app users through email, chat and phone ensuring that customers are helped quickly
You ensure that everything around contracts is in perfect order. You guide new employees through their onboarding and help with arranging administrative tasks, such as VSO agreements and time registrations
You check whether all documents are correct, arrange work permits and keep us on our toes with Dutch legislation (NDA, GDPR - you know how that works!)
You process feedback and help our customers manage their back office. You ensure that everyone is up to date and that everything runs smoothly. In addition, you are the point of contact for everything related to salary, from payments to corrections. Permanent employees or freelancers - you arrange it
Do you see that something can be done smarter? You pick it up and help improve processes based on feedback. Efficiency is key!
The WOW factor.
Bachelor or Master degree in HR, administration or any other related field
You have minimum 1 year of work experience within Customer Support roles
You are able to communicate clearly and professionally in word and writing in Dutch and English
You are structured and organized, ensuring smooth workflows and an eye for detail
Strong background in streamlining and improving internal processes
Affinity with Tech/IT is a plus because you are in the digital world of the labor market
The extras you’ll love.
Experience a vibrant start-up culture while collaborating with some of the coolest brands in Europe
Breakfast and lunch on us – because fuelling your night matters
Spanish health insurance – we've got your well-being covered
Free Spanish classes – unlock a new language and immerse yourself in the local culture
Career growth opportunities – take your skills to the next level with endless development paths
Monthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting
Relocation support – we’ll help you settle into Spain smoothly, from handling admin to offering tips on local life