We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements for this position. It is essential to ensure that you meet the necessary qualifications and are authorized to work in the country where this position is located. By fulfilling these criteria, you increase your chances of being shortlisted and joining itel at the earliest opportunity.
Job Purpose:
The HR Coordinator position is exposed to all human resources procedures and assists with tasks throughout all areas of the HR department. In addition to supporting with recruiting and placing new employees, the HR Coordinator assists with guiding employees through various human resource processes, answering any questions they may have.
Main Duties/Responsibilities:
- Assists with processing of terminations
- Conducts new employee onboarding and orientation
- Provide coordination and support to the HR team in capturing data, research for HR programmes, initiatives and investigations.
- Coordinating the IT requests for the addition and removal of leaders for the respective leadership distribution lists.
- Add and update employee’s information in HR Plus
- Assists with recruitment and interview process. Tracks the status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process
- Schedules meetings and interviews as requested by the HR Manager.
- Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
- Files documents into appropriate employee files.
- Assists or prepares correspondence as requested.
- Prepares new-employee files.
- Generate a variety of HR reports using the HR Plus for People Success and other business partners.
- Analyses data for the HR team
- Prepares reports requested by the HR Manager
- Coordinating the enrolment, de-enrolment, claims and tracking for health and life insurance.
Qualifications, Knowledge & Experience:
- Bachelor’s degree in Business Administration/Management, Human Resource Management, Human Resource Development or Psychology.
- A minimum of 1 year related experience required
- Knowledge and Experience with using Human Resource Management Information System
- Experience using HR Plus is an asset
Functional Skills and Abilities:
- Decision-making skills
- Detail-oriented
- Interpersonal skills
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
- Great analytical skills
itel is the largest Caribbean-born customer experience provider and we are now an award-winning international company. We take pride in empowering our teams, treating every member like family.
itel is an equal opportunity employer offering competitive pay, as well as a whole host of benefits designed to support employee comfort, and wellbeing. This includes paid training, opportunities for career advancement & development, as well as medical and life insurance, in a fun and inspiring work environment with great on-site amenities.
All you need is a valid Jamaican National ID Card, a personal commercial bank account (National Commercial Bank or Bank of Nova Scotia), and a valid Police Record Certificate, in addition to having the necessary academic qualifications and experience for the position that best suits you.
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