Human Resource Generalist

Job Summary 

The Human Resources Generalist is responsible for performing HR-related duties. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, performance management, onboarding, policy implementation, and employment law compliance 

Key Responsibilities 

• Assists in the development and implementation of personnel policies and procedures, client group leaders in employee relations investigations such as disciplinary procedures and appropriate corresponding paperwork/documentation (e.g., Corrective Actions, PIPs)  
• Assist in the implementation and management of leave processes (i.e.: administration tracking)  
• Maintain employee files and records in electronic and paper form  
• Identify and initiate human resource process improvements.  
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.  
• Conduct new employee orientations, presenting company policies and assist in orientation scheduling and preparing new hire packages.  
• Attends and participates in employee disciplinary meetings, terminations, and investigations.  
• Be the 1st point of contact for employee  
• Process pay rate changes employees promotions, training to prod, market adjustments in HRIS. 
• Support the HR Site Lead in attrition management, monitoring and analysing turnover to develop.  
• Manage onsite vendor contracts (foodservice, medical services, transportation etc.)  
• Conduct exit interviews.  
• Performs other duties as assigned. 

Job Requirements 

• Bachelor's Degree in Human Resources, Business Administration, or related field.  
• 1+yrs HR Generalist experience in the BPO is desired  
• Strong knowledge of Labor Laws and fair Labor practices, recruiting and employee reactions  
• Knowledge of legislations pertaining to employment  
• Experience supporting hourly employees and client groups  
• Knowledge of HR Systems 

Key Competencies  

• Strong communication skills (oral/written)  
• Proficient in Microsoft Word, Outlook, PowerPoint and Excel. Experienced with Google Docs Excellent time and project management skills.  
• Adaptability to learn a variety of HR software programs.  
• Strong Analytical and problem-solving skills.  
• Flexibility, team orientation and willingness to learn. 

DISCLAIMER: This document outlines the duties required for the time being of the post to indicate the level of responsibility. It is not a comprehensive or exhaustive list and the line manager may vary duties from time to time, which do not change the general character of the job or the level of responsibility entailed.