Human Resources Business Partner

Who is Shift?
We’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 25,000 businesses, providing over $3.5 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 250 people who are always looking to deliver better outcomes for Australian businesses.

About the role:

As a HR Business Partner, you will play a pivotal role in supporting leaders and teams to create high-performing, engaged, and inclusive workplaces. You’ll work closely with stakeholders across the business, offering pragmatic, commercially minded people advice and helping to deliver People & Culture initiatives aligned with Shift’s strategic objectives and values.

This is a hands-on, relationship-driven position, ideal for someone who enjoys coaching leaders, driving positive change, and serving as a trusted advisor in a fast-paced, technology-driven environment.

What you’ll do:

• Build strong, trusted relationships with leaders and teams, offering guidance on a range of employee matters

• Act as a strategic partner, aligning People & Culture programs with business objectives

• Coach and support managers to drive capability, performance, and engagement in line with Shift’s values

• Collaborate with technology and product stakeholders, applying strong domain understanding

Organisation design, hiring & onboarding

• Assist leaders with organisational design, clarifying roles, and workforce planning

• Create and review position descriptions and assist with job evaluations

• Guide managers through recruitment and onboarding to ensure a consistent, positive employee experience

Policies, procedures & compliance

• Promote consistent application of people policies and procedures

• Support leaders with HR-related risk management while ensuring legal compliance

Change, workforce planning & process improvement

• Advise and support on organisational change initiatives, including restructures and system implementations

• Contribute to workforce planning

• Identify and suggest improvements to people processes and ways of working

Culture & engagement

• Serve as a go-to People & Culture contact, fostering collaboration, inclusion, and high performance

• Role model and champion Shift’s values in all interactions

• Support initiatives that strengthen organisational culture and engagement

WHS & broader P&C initiatives

• Help the business meet WHS obligations and promote a safe, healthy work environment

• Contribute to wider People & Culture projects as needed

What you’ll bring:

• 4+ years of experience in a generalist People & Culture or HR Business Partner capacity

• Strong understanding of contemporary and progressive people practices

• Experience guiding leaders through change and complex people matters

• Proven ability to partner effectively with technology-focused teams

• Excellent communication, coaching, and stakeholder management skills

• Strong problem-solving and analytical capabilities

• Well-developed organisational and project management abilities

• Tertiary qualification in HR, Business, or a related field (preferred)

Key benefits:

• Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.

• Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.

• Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

• Family support – industry leading 26 weeks paid parental leave.

• Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.

• Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.

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