Providing AS400 hardware support (some software support) and hardware maintenance for the end user
Provide user orientation on hardware and software operations
Respond to hardware and software problems utilizing a variety of hardware and software testing tools and techniques
Maintain, upgrades or replace AS400 hardware
Utilizing troubleshooting techniques to solve complex hardware and software problems
Assist in hardware installation and project coordination
Updating hardware cases and reviewing hardware cases generated by automated alerts
Analyze and develop new hardware requirements and prepare specifications for hardware acquisitions
This role requires 5+ years of IBM iSeries (AS400) hardware experience (installing Power Servers, IBM OSupdates and PTFs). You need to have good working knowledge of IBM Power systems, hardware, operating system and peripheral hardware.
All your information will be kept confidential according to EEO guidelines.