Impact Engagement Manager
Welcome to Planet. We believe in using space to help life on Earth.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.
Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.
As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.
We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.
Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.
About the Role:
The Sustainability and Impact Team at Planet is seeking a new Impact Engagement Manager. This role will have frontline responsibilities to work with Planet’s Impact, Commercial, and other teams, as well as external partners in areas like food security, disaster response, conservation, climate, and humanitarian action, to help us fulfill our mission to Use Space to Help Life on Earth.
The Impact Engagement Manager will ensure exceptional outcomes in every part of the lifecycle of an engagement, from conception and enablement to impact measurement. Your mission will be to become a trusted collaborator, with a strong understanding of our product suite and its application in impact-oriented use cases. You will need to establish and maintain trust with important partners and coordinate closely with many internal groups, including our Commercial, Product, Customer Success, and Marketing teams. Ideal candidates will be excited to partner with leading universities, NGOs and nonprofits, intergovernmental bodies, and companies across cultures and countries on implementing and scaling innovative technologies.
This is a full-time, remote position based in Nairobi, Kenya. It requires some travel within the region, as well as to Europe and North America.
Impact You’ll Own:
- Coordinate Impact programs and special projects while making sure they are delivered with excellence, particularly those involving Planet’s digital public goods, sponsored programs, and expanding Planet’s impact throughout Africa.
- Demonstrate the potential of Planet products to have significant beneficial impact for potential customers, partners, and stakeholders.
- Onboard and orient new Impact partners and customers; support product provisioning with Global Customer Success and Technical Support teams.
- Build and maintain long-lasting, trusted relationships with Impact partners and customers, acting as a key point of contact.
- Communicate clearly and consistently with Impact partners and customers throughout the relationship and project lifecycle, elevating and resolving important issues when needed.
- Assist Impact partners and customers to expand their usage and adoption of our products, particularly in the areas of food security and resilient agriculture, digital inclusion, population change and migration, land tenure and management, and nature restoration and conservation.
- Work directly with internal stakeholder groups to make sure that Planet Impact projects are appropriately scoped and feasible, properly contracted, and set up for success, as well as unblock issues if and as they arise.
What You Bring:
- 4+ years of experience in customer support and engagement or a related field.
- Bachelors’ degree or equivalent.
- Good working knowledge of satellite remote sensing, GIS and geospatial products.
- Ability to successfully communicate and coordinate with international partners and customers, and across internal teams.
- Solid problem-solving skills, proactive work style, and ability to work independently as well as with a team.
- Experience and interest in environmental stewardship, food security and livelihood improvement initiatives.
- Professional working proficiency in English, the language of the company.
- Ability to travel.
What Makes You Stand Out:
- Proficiency in French or Arabic.
- Extensive experience working in the region, particularly Sub-Saharan Africa.
- Demonstrated experience analyzing satellite remote sensing to support environmental conservation, humanitarian assistance, and/or climate change.
- A delivery-oriented mindset.
- Ability to thrive in a learning-by-doing environment.
Application Deadline:
June 10, 2026 by 11:59p / 23:59 CET (Central European Time)
Benefits While Working at Planet:
These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.
- Paid time off including vacation, holidays and company-wide days off
- Employee Wellness Program
- Home Office Reimbursement
- Monthly Phone and Internet Reimbursement
- Tuition Reimbursement and access to LinkedIn Learning
- Equity
- Volunteering Paid Time Off
#LI-REMOTE
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Why we care so much about Belonging.
We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.
EEO statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.
Accommodations:
Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.
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AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.
Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.