Implementation Manager

Testcorp Premier 2 is in search of a skilled Implementation Manager to lead the implementation of our services and solutions for clients. In this role, you will be responsible for planning and executing all phases of the implementation process, from initial client consultation to final deployment. You will work closely with cross-functional teams to ensure a smooth integration experience and optimal client satisfaction. Your expertise will be essential in managing timelines, resources, and communication between stakeholders.

Responsibilities

• Oversee the end-to-end implementation process for new clients.
• Collaborate with clients to define project goals, scope, and deliverables.
• Manage project timelines and ensure all milestones are met.
• Conduct training sessions for clients to facilitate smooth transitions.
• Coordinate regularly with technical, sales, and customer support teams to address project needs.
• Analyze project performance and provide recommendations for improvements.

Requirements

• Bachelor's degree in Business Administration, Project Management, or a related field.
• Proven experience as an Implementation Manager or in a similar project management role.
• Strong understanding of implementation best practices and methodologies.
• Excellent organizational and multitasking abilities.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Proficiency in project management software and tools.