SunSource

Inside Sales / Customer Service

SunSource Houston, TX 77055 Today
sales
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

We are currently seeking for a high energy individual to join our Customer Service Team to support our outside sales team. Based in Houston, TX, the primary responsibility of the Inside Sales /Customer Service Representative is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers.

What You'll Do:

  • Maintain and improve Customer relationships
  • Address Customers’ needs
  • Assist & Support Account Managers
  • Provide accurate product information, pricing and availability in a fast pace environment
  • Negotiate sale and purchase price
  • Assist with customer returnsExpedite and route material
  • Provide product literature
  • Technical assistance
  • Upload data on Customer internet portals
  • Create quotes and sales orders
  • Assist with pulling inventory and preparing shipments
  • Follow up with Customers to provide accurate delivery dates and updated order status
  • Outbound prospecting calls to grow our market and sell value-add services
  • Update customer information in CRM (Customer Relationship Management) system
  • Other duties may be required
  • What We Need from You:

  • 2+ years of experience and/or a 2-year Associates or Technical degree
  • Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred.
  • Proficient with software programs relating to the customer service position
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
  • Working experience with Trend is a plus
  • Strong analytical, mathematical, and mechanical aptitude
  • Why You'll Love Working for Us:

  • Industry competitive compensation plan
  • Medical, dental and 401(k)
  • We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
  • We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy

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