Inside Sales Representative

Gadge USA was established in 1993. Our company is a national packaging supply and supply-chain solutions company with an expansive distribution network. We manage packaging portfolios across multiple categories, combined with a scalable service model, which delivers packaging solutions and continuous improvement to our customers.  

We are seeking a highly motivated Inside Sales Representativeto play an active role in identifying, engaging, and advancing new customer opportunities. This role is not a passive support function—it is a front-line growth role responsible for outbound prospecting, market research, and direct engagement with target customers in close partnership with Revenue Operations and Sales Leadership. 

This individual will work hands-on with Salesforce and Sales Intelligence Tools to build target lists, conduct outreach, qualify opportunities, and support Sales Leaders with actionable insights, preparation, and follow-through. The role blends prospecting, sales execution, and CRM discipline, offering strong exposure to both sales' strategy and revenue operations. 

What You Will Do:  

• Sales Prospecting & Market Development 
• Partner directly with Head of Revenue Operations to identify target markets, industries, and customer profiles aligned to growth priorities 
• Conduct day-to-day prospecting activities (email, phone, LinkedIn, research) for review and strategy discussion 
• Lead outbound outreach to target accounts and prospective customers using defined messaging and cadence frameworks 
• Identify and surface new customer opportunities using buyer intent signals 
• Lead Qualification & Sales Engagement  
• Perform first-level qualification using defined ICP and qualification criteria (role, need, timing, fit) 
• Schedule and support qualified handoffs to Sales, ensuring clear context, notes, and next steps are captured 
• Create pre-meeting briefs including company background and industry research 
• Actively stay engaged beyond the handoff, learning from sales conversations and outcomes to refine targeting and messaging 
• Salesforce Pipeline & Activity Management  
• Maintain accurate activity tracking, opportunity notes, dispositions, and next steps in Salesforce 
• Monitor early pipeline stages to ensure opportunities are progressing appropriately and flagged when stalled 
• Support data integrity while remaining actively engaged in the sales process, not just system updates 
• Reporting & Performance Visibility 
• Provide weekly internal activity and progress reports to Sales Leadership, including: 
• Outreach activity 
• Market and account insights 
• Pipeline movement and engagement trends 
• Participate in regular reviews to assess effectiveness, refine strategy, and improve results 

Requirements

Must-Haves:  

• 3–5 years of experience in inside sales, sales development, or a sales-aligned operations role 
• Demonstrated comfort with outbound prospecting and customer engagement 
• Hands-on experience using a CRM (Salesforce preferred) to manage leads, activities, and pipeline stages 
• Strong communication skills with the ability to engage confidently with sales leadership 
• Organized, proactive, and motivated by growth and learning 

Nice-to-Haves:  

• Experience with outreach and sequencing tools (email automation, dialers, LinkedIn tools) 
• Exposure to AI-enabled sales or marketing tools (lead scoring, intent data, automation) 
• Strong understanding of ICP definition and B2B lead qualification frameworks 
• Proficiency in Excel or Google Sheets for data review, validation, and tracking 
• Interest in sales technology, CRM optimization, or revenue operations career paths 
  

What Success Looks Like in This Role:  

• Target markets and prospect lists are actively developed and refined with Sales Leadership 
• Prospective customers are engaged consistently and professionally 
• Sales Leaders are better prepared for meetings with clear insights and context 
• Salesforce reflects real sales activity, momentum, and next steps 
• The individual demonstrates growing confidence, judgment, and ownership in sales execution 

Why This Role Matters:  

This role sits at the intersection of sales execution and revenue strategy. You will gain hands-on experience in: 

• Active prospecting and outbound sales engagement 
• Market and account research tied directly to revenue growth 
• Salesforce pipeline management in a live sales environment 
• Close collaboration with Sales Leaders on strategy, targeting, and execution 
• This is an energized, sales-forward role with visibility, responsibility, and a clear growth trajectory. 

Benefits

What We Offer:  

• Salary range $70,000 - $80,000 commensurate with candidate's experience, plus commission and annual discretionary bonus.
• Your health is important! We offer excellent healthcare (medical, dental, vision) benefits with national providers, short-term and long-term disability insurance, life insurance, employee assistance program, and mental health support programs such as Talkspace and Sondermind 
• We provide paid time off including company paid holidays 
• We care about your future and offer 401(k) retirement plan, employer match, and a discretionary non-elective profit-sharing program 

Additional Information:  

Come “en-Gadge” with us and join our innovative, collaborative, and inclusive teams on our journey to Be the best-in-class choice For All Things Packaging®, while fulfilling our Mission: Always Packed with Commitment® to provide a great customer experience, deliver high-quality, custom packaging products and value-added supply chain solutions through a culture of teamwork, strong relationships, and a commitment to excellence. Learn more about us here. 

This role will be based in our office located at 3000 Marcus Avenue, Suite 3E03, Lake Success, NY 11042. 

Gadge USA, Inc. is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.