Inside Sales Representative (B2B) - Work from Home

This role is responsible for managing the complete sales process for telecommunications products within the small to medium-sized business (SMB) market in the United States, on behalf of an Australian-based organisation. The position emphasises consultative, relationship-driven selling instead of scripted or transactional approaches. It involves engaging with warm inbound leads generated through website and email inquiries to understand the needs of small and medium-sized businesses. The role includes recommending suitable solutions, managing follow-ups, and advancing opportunities to closure, all while delivering a high standard of customer experience.

• Prospect and qualify leads through outbound calls, emails, and other communication channels.
• Engage with potential customers to understand their needs and assess how products/services can meet those needs.
• Maintain engagement and touch points with leads to drive conversion.
• Close sales and achieve monthly, quarterly, and annual revenue targets.
• Provide various sales and customer support functions to maintain customer retention and engagement levels.
• Ensure accurate and timely updates on sales activities and customer interactions in the CRM system.
• Stay informed about industry trends, competitive offerings, and market developments to effectively position our products/services.
  

Desirable:

• Telecommunications experience desirable but not essential, training will be provided. 

Requirements

• Bachelor’s degree in business administration, marketing, or a related field.
• Proven experience in business to business (B2B) sales or a similar role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills, with the ability to build rapport and establish relationships with clients and colleagues.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-oriented mindset with a focus on achieving sales targets and delivering exceptional customer service.
• Proficiency in CRM software and other sales tools.
  

Note: The official title of this role is Communication Solutions Consultant

Benefits

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity: 

• Work from home
• Mon - Fri: 10:00 PM – 7:00 AM PHT or 11:00 PM – 8:00 AM PHT (adjustments will be made for daylight saving time)
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. 

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/