Interim Strategic Hotel Director, Molton Brown, Global
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
Purpose of the position
Develop and execute strategic plans to drive sales growth with existing hospitality customers across EMEA.
Set and oversee sales targets, ensuring both customer retention and new business acquisition goals are met.
Build and maintain strong relationships with key decision-makers to enhance customer satisfaction and loyalty.
Act as a brand ambassador for Molton Brown, representing the company at senior levels and driving brand visibility in the hospitality sector.
Lead team of 4.
Professional Experience
Over 5 years experience in new business development and working in Sales Hospitality.
Experience with a luxury brand selling business to business.
Knowledge of the EMEA luxury hotel and hospitality market.
Manager of teams and great working with people.
Key Responsibilities
- Manage EMEA sales team to drive sales and profit in line with global hotel strategy. Working with Hotel Director to define what the global strategy means for EMEA. Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target.
- For own accounts.
• Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth.
• Develop and execute strategic sales initiatives to maximize revenue across all accounts.
• Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results. - Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom line and roll up across EMEA hotel team.
- Prepare, present and analyse sales and profit reporting. Ensure EMEA sales team maintain Account Management System by ensuring that all customers data, all new account information, leads and enquires are updated on Salesforce. Lead team through strong leadership, organisation and motivate the team and other stakeholders.
- Become an expert in the industry with regards to assigned territory, and effectively build Molton Brown’s presence and brand awareness with key decision makers;
Establish networks with local hospitality organisations with EMEA - Actively seek and build new business and individual hotel level as well as group level.
- Project Management of key business initiatives such as strategic development of the EMEA market, marketing initiatives, Salesforce compliance including reporting.
Negotiation with larger 3rd party groups and impact in EMEA for group deals.
Functional Competencies
- Ability to Build and Maintain Cross-functional relationships internally and externally
- Ability to manage a team
- Flexibility and Adaptability – Adjusts to work processes or procedures, adapts to others, and works effectively and in a positive manner when under pressure.
- Strong Communication skills both verbal and written/Conveys information clearly and concisely both in person, via corres- pondence and over the phone. Expresses oneself well and professionally and listen to others and ensure understanding of info
- Organising – Manages their time, Handles multiple activities, Establishes priorities, Meets deadlines, Deal with disruptions
and interruptions, and overall works efficiently and effectively. - Experience in new business development luxury brand preferably selling business to business within the luxury hotel and spa market. Sucessful track record of achieving sales goals and budgets
- Precision – Ability to pay close attention to detail, write clearly and legibly.
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
https://www.kao.com/emea/en/privacy/
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.