INTERNAL | Manager, Data Centre Operations
About the Opportunity
Be part of something from day one.
This role offers you the opportunity to help establish and shape a brand‑new CDC site from the ground up. You will play a hands‑on role embedding best‑practice operations, and setting the standard for how the site runs long into the future. From systems and processes to culture and teamwork, your expertise will directly influence how this site comes to life, making this a standout career milestone for those who want to leave a lasting mark at CDC.
About the Role:
The Manager, DC Operations has the responsibility of ensuring that all site-based activities are planned, executed, and managed to the highest standard of operational performance and customer satisfaction.
The Manager, DC Operations liaises closely with functional operations teams, internal stakeholders, suppliers, visitors, and customers to ensure that all experiences and interactions are optimised and consistent. This role ‘owns’ the campus which includes management of the operational and facility requirements (plant, equipment, maintenance), monitoring performance, incident management, incumbent customer service, energy efficiency, sustainability, leading teams and growing the high-performance culture.
Other responsibilities include:
- Provide operational ownership across one or multiple data centre sites, ensuring safe, secure, and reliable facility performance.
- Lead and manage onsite teams, including managers, technical staff, and facilities personnel, promoting a high‑performance and development‑focused culture.
- Champion learning, coaching, and CDC Academy initiatives to support career growth and capability uplift across the team.
- Drive operational excellence, continuous improvement, and accountability to strengthen resilience, reduce risk, and improve customer experience.
- Collaborate effectively across matrixed functions (operations, customer success, development, safety) to ensure consistent and high‑quality service delivery.
- Oversee budgets, resources, maintenance, and projects, including management of critical spares, materials, and equipment.
- Ensure compliance with all safety, security, and procedural standards, supporting managers in human‑error avoidance and documentation accuracy.
- Review and approve operational changes, including MOPs, SWMS, permits, and manage the RFO process for new builds and infrastructure.
- Act as the primary incident leader, coordinating communication, driving resolution, conducting root‑cause analysis, and ensuring follow‑through on corrective actions.
- Deliver customer-facing excellence, including concierge‑style support, SLA/SLO management, performance reporting, and leadership of sustainability and efficiency initiatives.
How to apply
If you’re ready to take the next step in your CDC career, we encourage you to hit Apply via this Workable internal careers portal with your resume outlining your interest in the role.
📅 Applications close: 11:55pm, Friday 13th March 2026
CDC is committed to fostering an inclusive, respectful and diverse workplace. We encourage internal applicants from anyone who would like to continue building their careers with us.