Senior Technical Solutions Engineer

• Provide expertise and thought leadership throughout the design and development of customer engineering solutions!
• Ongoing growth and development opportunities, joining a high-performing team during an exciting period of growth.
• Role can be based across locations - Melbourne, Sydney, or Canberra.

About us: 

Established in 2007, CDC Data Centres is Australia and New Zealand’s leading operator of secure, world-class data centre facilities. CDC plays a unique role in the fabric of the nations in which we operate, and we take this responsibility very seriously.

With multiple facilities across Australia and New Zealand, CDC’s diversified operations provide large-scale secure data centre campuses that support co-location, dedicated and hyperscale compute environments, with all campuses interconnected with high-speed carrier grade networks.

At CDC, we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

The Senior Technical Solutions Engineer plays a key role in providing thought leadership, planning, management, and technical design development for our customers; seeking to support their migration to, or growth within, our Data Centre Facilities. Working collaboratively across design, customer, and delivery teams; this position acts as a Data entre Engineering SME, deployed across the business in technical discovery, customer response preparation and major change consultation.

Othe responsibilities include:

• Work with internal teams to respond to requests from customers, and to respond in bid scenarios.
• Support with hyperscale pre-sales opportunities, proposing opportunities that are equally technically robust, and commercially viable.
• Provide advice and support to stakeholders and cross-functional teams throughout the sales lifecycle - plan and lead workshops, deep-dives, and solution review sessions.
• Prepare data centre engineering briefing information to ensure alignment between CDC Data Centres and our customers.
• Collaborate with the Engineering Delivery Design team to customise and configure design to meet customer specific needs.
• Gather and relay customer feedback to appropriate parities; capturing and escalating risk where required.
• Contribute thought leadership surrounding innovation and Data Centre Engineering best practice. 
• Develop and manage key relationships alongside our Sales team, to identify, coordinate, and win business; support with key sales collateral (schematics and pitch decks).
• Attend and contribute to appropriate team and stakeholder meetings and committees ensuring excellent stakeholder engagement and communication.

What's in it for you:

CDC offers excellent employment conditions and benefits such as:

• CDC Academy - Mark your mark by enhancing your professional development with the CDC Academy. Enrol in specialised training courses that will help you develop skills and ensure you thrive in your chosen career.
• CDC Day - An additional day of paid leave dedicated to nurturing your health and wellbeing.
• Parental Leave - Inclusive and above legislative tenure of parental leave entitlements to help you start, grow and care for your family.
• Volunteer Leave - Make a meaningful difference with 2 days of volunteering leave for any cause or charity of your choice.
• Employment Assistance Program - Be confident that you and your family are supported with access to our comprehensive Employee Assistance Program.
• CDC Social Events - CDC’s offers staff and their family’s inclusive events that nurtures relationships, connection and friendships across the business. CDC hosts BBQs, family picnics and community events, bringing together CDC staff in different settings.

About you: 

The ideal candidate presents as a natural problem-solver, combining demonstrated technical solutions knowledge from within critical infrastructure environments, with a strong commercial and customer-focused approach. The successful candidate will be well-adjusted to operating within dynamic and fast-paced environments, possessing the ability to translate technical customer requirements, into actionable and feasible solutions which can be communicated and implemented across our business functions. Bringing together strong stakeholder engagement skills, and an understanding of data centre design and delivery engineering principles; we would particularly love to hear from candidates that have had exposure to hyperscale facility design and implementation.

• 5+ years’ technical solutions experience from within data centre engineering or critical infrastructure environments. 
• Experience in optimising and evaluating solutions engineering designs for both time and cost efficiency.
• Exposure to designing and implementing customer deployment solutions.
• Strong understanding of Data Centre Engineering principles and industry standard design architectures.  
• Demonstrated experience in pre-sales or post-sales engineering teams - customer-facing engagements, proposals, technical solution development.

Essential:

Australian Citizenship with ability to obtain and maintain a NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

Applications Close: Tuesday 28th April, 9:00am.