IT Business Analyst

Following tasks will be performed by external service provider:

• Elicitation and definition of policy-driven business needs, stakeholder requirements, functional scope and acceptance criteria, ensuring explicit traceability between political objectives, legal bases and the digital solutions supporting the modernisation of Directive 2005/36/EC (‘the Professional Qualifications Directive).

• Contribute to the preparation of business requirement documents, policy use cases, business cases, vision documents, project charters and security or regulatory inputs, translating PQD provisions and modernisation goals into implementable functional specifications.

• Identification and management of requirements and priorities while ensuring continued alignment with evolving policy orientations, legal interpretations and governance decisions linked to the implementation and future evolution of the Professional Qualifications Directive.

• Development and maintenance of business and policy process models, functional documentation and knowledge repositories, reflecting PQD regulatory workflows, cooperation mechanisms and administrative decision-making procedures.

• Coordination and review of functional specifications, test scenarios, deliverables and business impacts with policy stakeholders and development teams, ensuring that solutions faithfully implement the intent and operational needs stemming from the Professional Qualifications Directive.

• Reporting of progress, risks, issues, mitigation measures and key performance indicators, with particular attention to contribution to PQD modernisation, facilitation of mobility, simplification of procedures and compliance with the legal framework.

• Assistance with risk analysis, policy and regulatory impact assessments, solution validation, and support to testing and acceptance activities, ensuring conformity with PQD requirements and expected outcomes.

• Interaction with policy officers, business analysts, stakeholders, users, project leaders and developers to guarantee continuous alignment between policy objectives of the Professional Qualifications Directive and the delivered digital services.

• Very good knowledge of business analysis practices, requirements engineering and information systems.

• Field expertise or formal education in recruitment, education/training, single market, EU policy making or a related field.

• Ability to analyse, model and document business processes efficiently and fast

• Ability to give business and technical presentations

• Ability to apply high quality standards

• Ability to cope with fast changing technologies used in information systems, digital workflows, and use of Artifical Intelligence (AI).

• Good knowledge of information systems matters.

• Good knowledge of large organisation administrative business processes.

• Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).

• Good knowledge of BPMN or UML or other with equivalent value.

• Knowledge of software development methodologies (e.g. RUP, Agile)