IT Infrastructure Engineer

About Unilabs

Unilabs is one of Europe’s leading suppliers of clinical laboratory testing and medical diagnostic services to private and public healthcare providers, local governments, insurance companies, pharmaceutical companies, and the general public. With more than 14.200 employees Unilabs operate laboratory and medical diagnostic imaging facilities in 15 countries and the company is unique in offering laboratory, imaging, and pathology as a combined service. Unilabs’ network of facilities provides them with one of the broadest geographic footprints of any clinical laboratory and medical diagnostic services provider in Europe. The Unilabs headquarter is located in Switzerland.

Unilabs Denmark is the Danish part of the Unilabs Group. Unilabs Denmark was founded in 1932 by 2 Danish doctors under the name Medicinsk Laboratorium. In 2008, the company changed its name to Unilabs A/S to reflect its affiliation with the Unilabs Group. Since 1932, the laboratory has carried out clinical-chemical special analyzes for the Danish health sector and since 1988 has functioned as a central laboratory for the international pharmaceutical industry and biotech industry.

Today, Unilabs A/S in Copenhagen is responsible for the Group´s international fast-growing CRO-business within drug development supporting pharma, and biotech companies, in developing new drugs including conductance of clinical trials.

Unilabs Denmark office is located on Nygårdsvej, København Ø in bright and spacious building, where approximately 60 employees work daily.

For more information about Unilabs please visit: www.Unilabs.dk, https://servingpharma.com/

The position – IT Infrastructure Engineer

Do you want to be part of shaping Unilabs Denmark’s IT practices?

Then now is your chance. Unilabs Denmark is looking for a key member to join their IT team to help implement several IT transformation projects along with overseeing their local IT Infrastructure and helping colleagues with operational IT issues.

Unilabs has established an ambitious Global IT transformation program, including several initiatives with the aim of stabilizing, standardizing, and simplifying Unilabs global IT landscape while complying with industry best practices and driving digitalization and innovation for their customers.

The initiatives vary in nature. Some of them are infrastructure related and include consolidating a wide area network connecting all Unilabs sites (via SD-WAN), moving to a cloud-based hosting service, and moving to a single user domain for the whole Unilabs Group.

Working as an IT Infrastructure Engineer in Unilabs Denmark, you will be working with Group IT to define action plans and deliver on the determined tasks. You will experience that local sub-projects will emerge from the global project. E.g., investigation and clean-up of existing local GPOs are necessary before migrating to a central Azure AD. You are expected to identify and deliver on these local dependencies/projects, as part of the project implementation.

Working as IT Infrastructure Engineer in Unilabs Denmark, your main responsibility is overseeing the local infrastructure setup in Denmark. You are responsible for monitoring the current setup, resolving incidents and general IT requests, configuring and documenting changes, and optimizing existing procedures when seen fit.

Main tasks and responsibilities

1. Implementation of new infrastructure related projects (local and global)

Percentage of work: approximately 50%

2. Investigate and mange incidents, problems, changes request and risk related to infrastructure components Percentage of work: approximately 25%

3. Daily operations and support.

Percentage of work: approximately 25%

The team

You will be part of Unilabs IT department in Denmark, who’s main responsibility is to serve its colleagues and customers with IT solutions, ensuring the business runs as smoothly as possible.

Each team member has their own area of expertise but excels at wearing multiple hats and trying out new things together. Several of Unilabs IT functions are outsourced to external parties or managed centrally by Unilabs Group IT. Hence, you will also collaborate with external parties and other Unilabs colleagues based in other countries.

4. IT Infrastructure Engineer – Unilabs

Self-driven and solution oriented

Excellent Communication skills

Service minded with good collaboration skills

Proactive approach

Ability to excel both operations and project-driven work

Experience with Network technologies

Experience with Windows server + Microsoft technologies

3 years experience as Infrastructure Engineer

Expected level

Salary

Base salary, pension with health care insurance, internet, computer, and cellphone.

Travel It is not expected there will be any travel days related to this position.

Professional qualifications

● 3+ years of technical experience as infrastructure engineer, 3rd level IT supporter or similar.

● Experience with infrastructure related technologies such as Windows server technologies (Active Directory, GPO, Event viewer, CMD etc.) Microsoft technologies (O365, PowerShell, Azure etc.), Remote monitoring and management software such as N-Central.

● Experience with Network technologies such as DNS, DHCP, Firewall, IPS, Proxy, Cisco

● Preferable but not mandatory skills: Maintenance of on-prem solutions, CCNA training and certification, general security understanding, experience working with ITIL and CMDB.

Personal qualifications

● Ability to work on both projects and support activities simultaneously. ● Knows how to communicate at different levels in an organization. ● Service minded – happy to help colleagues resolve IT issues. ● Solution oriented ● Proactive approach and open to take on new responsibilities and projects. ● Curiosity and natural desire to challenge assignments for the greater good of the solution. ● Ability to work in a fast-paced and dynamic environment. ● Highly self-driven

Languages: Spoken and written English. Danish is preferred but not mandatory.