Overview
We are seeking an experienced IT Lead to own and oversee the company’s full technology environment. This is a senior, hands-on role responsible for infrastructure stability, security, system performance, vendor coordination, and critical issue resolution.
Core Responsibilities
Infrastructure & Network
- Oversee the company’s IT infrastructure and network stability.
- Coordinate with Lanworks on firewall, servers, and infrastructure issues.
- Ensure system security, uptime, and performance.
Server & Systems
- Serve as Domain Controller Administrator.
- Manage File Server, Database Server, and Remote Desktop environment.
- Maintain virtual server environment and system availability.
Microsoft 365 & Collaboration
- Administer Microsoft 365 users, licenses, and SharePoint.
- Coordinate licensing with IT Weapons Inc.
Applications & Internal Systems
- Oversee MedaPlus and Bos+ system performance.
- Support ongoing C# development and legacy Visual FoxPro components.
- Ensure immediate resolution of business-critical issues.
Telecommunications & Office Systems
- Oversee telecom systems and vendor coordination (Konica Minolta).
- Ensure all office hardware and services remain operational.
Technical Escalation
- Act as final escalation point for complex or high-impact issues.
- Lead incident response during business hours.
IT Onboarding & Offboarding
- Oversee secure setup and removal of user accounts, devices, and access.
- Maintain documented access control procedures.
Requirements
- 3-5+ years managing IT infrastructure in an organization of comparable complexity.
- Strong hands-on experience in:
- Network and server administration
- Virtualized server environments
- Microsoft 365 administration
- Firewall configuration and security management
- Proven coding and programming experience, including C#. (required)
- Experience supporting legacy systems in live production environments.
- Strong vendor management and coordination experience.
- Fluent in spoken and written English with clear, precise communication skills.
- Demonstrated ability to make independent technical decisions and lead system governance.
Benefits
- Opportunities for growth and advancement
- Competitive compensation package, including HMO
- Paid time off, including US holidays and vacation
- Full-time (40 hours per week)
- Remote (Philippines-based)