IT Manager

The Role

LeafLink is seeking an IT Manager to oversee internal IT operations, information security practices, and compliance initiatives across the organization. This role ensures the reliability, security, and scalability of the systems that support LeafLink employees and infrastructure.

Reporting to the Head of Engineering, the IT Manager manages device fleets, enterprise SaaS systems, identity infrastructure, and security tooling while helping maintain SOC2 Type II compliance. This role works closely with engineering, finance, and operations teams to ensure employees have secure and efficient access to the systems they rely on.

What You’ll Be Doing

• Manage internal IT infrastructure, including employee devices, enterprise SaaS platforms, and identity systems.
• Maintain the laptop fleet using Apple DEP, Kandji, and Intune, including provisioning and asset management.
• Administer identity and access systems, including Okta, Google Workspace, and Azure.
• Build and maintain Okta workflows, SCIM/SAML integrations, and identity automation.
• Support onboarding and offboarding processes and internal IT ticket escalations.
• Maintain enterprise SaaS systems, including Adobe, 1Password, Google Workspace, and Slack.
• Monitor and respond to security alerts, including phishing management and endpoint security tools.
• Support SOC2 compliance activities, including policies, risk registers, and device compliance.
• Manage domain registrations, DNS, and TLS certificate lifecycle.
• Coordinate vendor renewals, hardware procurement, and software spending reviews.

What You’ll Bring to the Team

• • 5+ years of experience in IT operations or systems administration.
  • Experience administering identity platforms such as Okta or Azure AD.
  • Experience managing device fleets using MDM platforms such as Kandji, Intune, or Jamf.
  • Experience administering enterprise SaaS platforms, including Google Workspace and Slack.
  • Familiarity with security frameworks such as SOC2.
  • Experience working with endpoint security tools such as CrowdStrike or similar platforms.
  • Strong organizational and operational problem-solving skills.
  • Ability to collaborate effectively with engineering, finance, and operations teams.

LeafLink Perks & Benefits

• Flexible PTO - you’re going to be working hard so enjoy time off with no cap!
• A robust stock option plan to give our employees a direct stake in LeafLink’s success
• 5 Days of Volunteer Time Off (VTO) - giving back is important to us and we want our employees to prioritize cultivating a better community
• Competitive compensation and 401k match
• Comprehensive health coverage (medical, dental, vision)
• Commuter Benefits through our Flexible Spending Account

LeafLink’s employee-centric culture has earned us a coveted spot on BuiltInNYC’s Best Places to Work for in 2021 list. Learn more about LeafLink’s history and the path to our First Billion in Wholesale Cannabis Orders here.