Mercier Consultancy MD is delighted to announce incredible opportunities for Italian Speaking Customer Service representatives in the beautiful surroundings of Greece, complete with a fully paid relocation package! This is your chance to advance your career while experiencing the unique culture and warmth of Greek hospitality.
Why Work With Mercier Consultancy MD?
We foster a vibrant and inclusive work environment that values your contributions and encourages personal and professional development. As part of our dedicated team, you'll be instrumental in providing outstanding service to our diverse clientele.
Key Responsibilities
- Assist Italian-speaking customers by providing exceptional service via phone, email, and chat, ensuring each interaction is clear and professional.
- Guide customers in understanding our products and services, offering tailored advice and information.
- Quickly resolve customer inquiries and complaints to ensure satisfaction and enhance loyalty.
- Document all customer interactions accurately and perform necessary follow-ups to guarantee their needs are met.
- Collaborate with team members and other departments to continuously improve service delivery standards.
- Stay informed about our range of offerings and industry trends to provide knowledgeable support.
Requirements
- Fluency in Italian (both written and spoken) is essential; knowledge of additional languages is a plus.
- Experience in customer service, preferably in a multilingual environment.
- Strong communication abilities with a focus on fostering positive relationships with customers.
- Demonstrated problem-solving skills with a customer-centric approach.
- Familiarity with computer systems and CRM software is advantageous.
- A positive attitude, a passion for new cultural experiences, and willingness to relocate to Greece.
- Ability to work flexible hours, including evenings and weekends if required.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More...
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