Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.

Key Responsibilities

• Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
• Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
• Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with team members and other departments to enhance customer experience and improve service delivery.
• Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

• Fluency in Italian (both written and spoken) is essential; knowledge of Greek or English is a plus.
• Prior experience in customer service is highly desirable.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Strong problem-solving abilities and adaptability to handle diverse customer requests.
• Ability to work in a fast-paced environment and manage multiple inquiries simultaneously.
• Proficiency in using CRM software and general computer applications.
• Willingness to relocate to Greece and commit to a flexible work schedule, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...