JIRA Administrator
We are seeking a JIRA Administrator to provide enterprise-level support to our customers. The ideal candidate will possess strong English communication skills and demonstrated experience with JIRA administration.
Qualifications
- Experience with Jira and Confluence
- Experience with Rest API
- Understanding of Jira Query Language
- Fluent English communication skills
Job responsibilities
- Implement changes/updates in existing JIRA projects based on incoming requests
- Establish new JIRA/Confluence Projects with all their components (new workflows, field configurations, permission schemes, etc. )
- Provide day-to-day JIRA and Confluence Projects support to employees
- Support JIRA and Confluence administration, including creation and management of custom projects, workflows, security schemes, custom fields
- Provide User Management and grant user permissions in accordance with project roles following Internal Security protocols
- Set access permissions for JIRA projects and Confluence spaces in accordance with established procedures
- Create, maintain and support dashboards and advanced filters for end users reporting capabilities
- Work with third-party add-ons to extend Jira functionality as needed
- Escalate issues to higher administration team upon exhausting troubleshooting options
Additional Information
Why Join Us?
- Competitive compensation and benefits.
- A collaborative, tech-driven team culture.