JR0059223 Tele-Health Nurse (Remote/LPN) (Open)
The state of healthcare is complex, but our shared purpose isn’t: Help people get the medicine they need to live healthier lives. CoverMyMeds solves medication access challenges for patients throughout every step of their journey through a unified brand that now encompasses RelayHealth, RxCrossroads by McKesson, McKesson Prescription Automation and CoverMyMeds.
Our combined experience spans nearly 90 years and together, we’re applying our expertise to solve some of the biggest problems in healthcare. We accelerate innovative solutions for problems like medication affordability and adherence in way that everyone wins — from providers to pharmacies, payers to biopharma and, especially, patients. By combining automation and expert intervention, the company provides prior authorization, prescription decision support, specialty patient support, core adjudication network, patient assistance programs, clinical and behavioral adherence and patient empowerment solutions.
We’re proud to be an integral part of McKesson Corporation and embody the shared values and leadership behaviors of the greater organization. We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Overview
To provide high quality service to patients, providers, pharmaceutical company representatives and healthcare service companies for specialty prescription drugs through the coordination of services and the collection of patient specific clinical data and interaction to ensure adherence to physician treatment program and drug regimen.
Responsibilities
- Case management and/or case coordination experience essential for program protocols
- Follow up with physicians and patients for compliance and persistence in reference to treatment protocols
- Coordinate drug shipments and patient training between patients, physician offices and specialty pharmacies.
- Provide medical information to providers and patients for coordination of services mandated by program protocols.
- Patient advocacy and compassion.
- Ability to work independently and as part of a cohesive team.
- Other duties and responsibilities as assigned by supervisor.
Internal/External Contact: The Clinical Adherence and Compliance Coordinator will be in regular contact with patients, physician offices, payers, and pharmaceutical company representatives.
Qualifications
Minimum Education:
- Vocational or technical training is required.
- Licensed Practical Nurse certification is required/ (LPN).
Minimum Experience Required:
- LPN Certification required
- Recent grads are welcome to apply!
Knowledge, Skills, and Abilities required (except where noted as preferred):
- Knowledge of Medical Terminology.
- Knowledge of HCPCS, CPT and ICD-9 coding.
- Strong organizational skills
Skills and Abilities required (except where noted as preferred):
- Ability to express ideas clearly both written and oral communications.
- Ability to enter data correctly. Strong attention to detail and ability to handle multiple tasks well.
- Strong computer skills required; preferably Microsoft Word or Excel software applications.
- Data entry skills required.
- Ability to read and interpret documents such as safety rules and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to resolve problems independently.
- Ability to speak effectively before groups/customers or employees of an organization.
- Ability to carry out instructions furnished in written, oral or diagram form.
- Adaptable to changing priorities as needed.
Physical Requirements:
- Mostly sedentary work.
- Ability to correctly input data into the computer.
- Able to communicate effectively with customers whether in person, on the telephone, or through correspondence.
Environment: These job responsibilities are executed as part of a customer service call center. The position will be located in a fast-paced organization with the potential for a variety of unplanned activities to occur simultaneously.
Equal Opportunity Employer: EO/Minorities/Females/Disabled/Veterans
Location:
Fully Remote
All locations available (excluding CO)
Career Level - IC-Professional - P1
Additional Information
All your information will be kept confidential according to EEO guidelines.