Junior Account Executive

Company Overview 

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties 

Title: Junior Account Executive

Classification: Exempt 

Salary Range*: $65,000/year-$75,000/ year

Location: Van Nuys, CA

Schedule: On-Site/Hybrid, Minimum 3 days in office/week 

We are seeking an LA based Junior Account Executive, to support the existing Wholesale distribution, and focused Wholesale expansion (internationally and domestically), specifically supporting Domestic Specialty and Internationally. This role is more versatile than a traditional Wholesale Junior AE role as it will be responsible for wholesale and special project management within a Direct-to-Consumer environment; offering significant opportunity for learning and growth; but also requiring flexibility and openness to being a part of a unique and creative process from “market prep” through the shipping process and every area in-between.

Responsibilities:
“Market prep” and Selling Season

• Attending product review meetings and assisting with assortment building & asset creation
• Supporting preparation for seasonal product review, including reference sample pulls, organization of recaps, coordination of photography support and asset tracking/support
• Compiling wholesale line sheets & Visual Tools to send to partners
• Creating order templates and managing wholesale order process including all internal and external daily communication 
• Managing Joor: daily operations on JOOR, including product uploads, line sheet maintenance, and seasonal assortments.
• Managing virtual market calendar and attending market appointments
• Working closely with the Director of Sales to help manage the day-to-day communications with customers
• Cross-functional collaboration/support with the Brand President, Merchandising team, Production Team, Operations Team and Sales consultants through market, projection and order management 
• Partnering with Operations/Customer Service team to audit orders following system order entry
• Partnering with Finance, Ops and Production to support financial reconciliation and wholesale AR tracking

Reporting, Recapping & Omni-Channel Planning Support

• Partner with Ops team and Sales/Strategy consultants to complete market product and financial recaps 
• Selling Reports: Update style selling and end of season selling reports for all major and “mini-major/multi-door accounts”, completing visual recaps for the team ahead of product milestones
• Partnering with Operations/Customer Care support team in reviewing production reports, shipping reports and ETA reports weekly, communicating updates or extension requests with partners

Sample Management: 

• Completing sample requests forms and communicating all sample requests with production/ops 
• Managing/Coordinating sample shoot calendar in addition to sending samples to various partners and managing returns according to the calendar
• Managing and completing sample requests for wholesale or special project marketing initiatives and/or re-cut packages

Pop-ups, Specialty Wholesale and Special Projects/Collaborations

• Assisting with organization and communication of wholesale pop-ups domestically 
• Coordinating with internal teams (Operations, Comms/Marketing, Design and Merchandising) to execute various elements of the special projections, pop-ups or collaborations. 

Skills and Abilities:

• Exceptional communication skills (written and verbal) and ability to follow up
• Strong organization skills and attention to detail
• Strong customer service skills
• Creative thinker and business driver
• Be proactive and take initiative
• Strong critical thinking and problem-solving skills
• Excellent communication and organizational skills
• Passionate and energetic about the Brand, with the ability to manage the nitty gritty, while learning and growing with exposure to premier global and domestic wholesale partners
• Cross-functional partnership skills: ability to partner with Merchandising, Operations, Production, Design, PR and Marketing (in addition to other teams internally) in all areas related to wholesale development, pop-ups and collaborations.
• Ability to be flexible and out of the box in an evolving and exciting new role.

Minimum Requirements

• 1-3 years’ experience required in wholesale sales, planning support or retail sales, with exposure to wholesale sales; ideally in contemporary or emerging designer space
• Experience in managing and updating selling reports and selling analysis 
• Proficiency in Excel, Power Point, and Microsoft Word.
• Experience working with apparel system, or quick learner in systems generally
• Intermediate/advanced excel skills supporting multi-channel planning rollups & analysis
• Prompt response time and efficient email correspondence internally and externally
• Professional style in email correspondence and in person/virtual presentation; prepared to meet and correspond with top level department store partners domestically and internationally  
• Ability to support the development of processes and identify procedural gaps
• Passionate about working for an inclusive, values driven brand

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation
• Periods sitting at a desk, typing and working on a computer
• Must be able to lift up to 15 pounds at times

Total Rewards Package: 

• Paid vacation, sick time, and holidays
• A fun-filled, creative work environment
• Competitive benefits
• Competitive salary
• Generous discount 

* Compensation will be determined based on experience and other factors permitted by law.