Key Account Manager
At aCommerce, our employee's personal and professional growth matters. And this is the reason why we give them holistic learning and development opportunities in order for them to achieve their career aspirations and goals.
At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Philippines. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.
The Key Account Manager will be the client’s primary point of communication to develop and assist in strategy and execution of platform initiatives related to user acquisition, retention, and engagement initiatives. You will also work closely with various stakeholders to provide solutions to instill loyalty with the brand/s’ growing customer base while directly coordinate with different stakeholders to understand the wants and needs of the market, while ensuring that relevant programs are being created for all stages of the customer journey.
Responsibilities
Specifically, this role will be doing:
- Strategize, execute, and monitor ad campaigns to optimize investment efficiency and achieve predefined KPIs.
- Define and manage audience targeting, creative assets, budget distribution, tracking, and other levers contributing to campaign performance
- Analyze and report channel performance to guide management’s decision-making; this includes but is not limited to daily performance tracking and post-campaign analyses
Qualifications
- 4+ years of work experience in online paid media / performance marketing campaign management, from strategy to execution and analysis; hands-on experience in Google Ads or Facebook Ads Manager is a huge plus
- Strong familiarity with the online advertising landscape, key players, technologies, metrics, and algorithms
- Analytical and proven track record in using data to measure performance and make decisions; highly proficient in MS Excel; SQL knowledge is a plus
- Ability to effectively communicate with cross functional teams and external stakeholders
- Displays a strong sense of ownership and can drive results with minimal supervision
- E-commerce experience is preferred but not required
About aCommerce
aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.
The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.
aCommerce DNA
Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.
- Customers above all: The customer is at the heart of everything we do. Their success is our success.
- Lead by example: Earn respect through hard work and perseverance, not seniority.
- Solve problems: A “can do” attitude solves a multitude of problems.
- Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
- Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.
The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.