Sales Manager - Japan
Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.
Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.
Come enjoy the journey with us and become a Cove Superstar!
Job Title: Sales Manager -Japan
Job Type: Full Time
Reports To: Country GM
Role Purpose: To lead the Cove B2B and B2C sales team, increasing tenant bookings and revenue to drive Cove’s exponential growth in Japan.
What you’ll be doing:
- Making tenant bookings as a salesperson
- Owning the Cove Japan sales strategy and approach
- Regular sales training and development initiatives
- Ensuring fast launch and ramp up of new buildings/properties
- Working with the supply side team to provide customer insights to support growth of the portfolio
- Ensuring fantastic customer experience throughout the sales process
- Closely involved in pricing of new rooms and regular re-pricing of existing portfolio
- Contract negotiations and renegotiations with tenants
- Implementation of rental price increases as required
- Leadership of discounts policies to maximize revenue potential
- Building relationships and partnerships with property agents and other partners as a source of demand
- Leading the growth of the B2B channel to source leads from corporate bookings and partnerships with companies, institutions, and higher education
- Ownership of all sales processes, SOPs, and tech tools to ensure the efficiency and maximum effectiveness of the team
What makes you a great fit:
- Minimum 3 years of experience in a B2B and/or B2C sales environment
- Experience in service apartment, hospitality, or real estate-related sales
- Business-level English and Japanese
- Bachelor’s degree in any field
- Experience using CRM systems (e.g. Salesforce, HubSpot, or similar)
- Some line management or team leadership experience
- Experience in sales process design or optimization
- Excellent communication and stakeholder management skills
- Strong ability to build rapport and trust with customers
- Analytical, data-driven, and results-oriented
- High customer empathy and ownership mindset
Benefits:
- Monthly Salary
- Performance-based commission paid during months when targets are achieved
- Year-end and New Year holidays
- Paid leave: 10+ days annually
Working Hours:
- Standard hours: 9:30 AM–6:30 PM (8 hours actual work)
- This is a sales role that requires flexibility. There may be occasions where responding to customer inquiries or leads outside standard hours is necessary to ensure a great customer experience