[KOREA] ASIA Regional Head - Global Medical Information (People Manager role)

• Lead the strategy, governance, and execution of Global and Regional Medical Information (MI) activities across Asia, ensuring scientific excellence and compliance with Industry Stds.
• Oversee the development, review, and lifecycle management of high-quality MI content (standard responses, FAQs, scientific letters, digital knowledgebases) covering Santen’s portfolio and oversee call-center launch and operations.
• Ensure MI operations comply with global SOPs, pharmacovigilance requirements, and local regulatory standards across Asian markets.
• Act as the medical escalation point for medical inquiries.
• Collaborate closely with Global Medical Affairs, R&D, Pharmacovigilance, Regulatory Affairs, and Commercial teams to ensure consistent, compliant scientific communication.
• Drive innovation by integrating AI-enabled Medical Information solutions (e.g., intelligent search, response automation, insights analytics) to improve response quality, efficiency, and data-driven decision-making.
• Lead, coach, and develop regional MI teams and external partners, fostering a culture of medical excellence, compliance, and continuous improvement.

Qualifications

• Advanced degree in Life Sciences (PharmD, PhD, MD) with strong clinical and scientific expertise; ophthalmology experience strongly preferred.
• Min 7+ years of experience in Clinical Affairs, Medical Affairs, Medical Communications or Medical Information within a pharmaceutical or biotech company, with regional or global responsibilities.
• Expertise in medical writing/review/editing
• Knowledge of Medical Information systems, content governance, and regulatory frameworks across multiple Asian markets.
• Proven leadership experience managing cross-functional stakeholders, regional teams, and external vendors in a matrix organization.
• Solid understanding of pharmacovigilance, medical compliance, and industry standards.
• Excellent communication, strategic thinking, and stakeholder-influencing skills; fluency in English required. “can-do” attitude/solution finding.

Additional Information

Grow your career at Santen

A career at Santen is an opportunity to make a difference. We aspire to contribute to the realization of “Happiness with Vision” by providing eye health products and services to patients, consumers, and medical professionals around the world. Guided by our CORE PRINCIPLE, “Tenki ni sanyo suru”, Santen is engaged in the global research & development, manufacturing, and sales and marketing of pharmaceutical products in ophthalmology. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you require any kind of accommodation during our recruitment process, please let the recruiter from our team know.

*Please note that team assignments may be subject to future changes

About the Company

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective.